Business Process Manager - Assortment

Posted Date: Feb-25-2016

Job ID: 3496

Job Type: Full Time

Job Function: Merchandising

City: Kent

State: Washington


What's cool about this job

The Assortment Business Process Manager contributes to REI’s success by owning the design, development and delivery of critical assortment business capabilities that will enable REI’s future Merchandising strategies and initiatives. This strategic role will work with the business (Merchandising and Inventory Management) and IT in developing and influencing the assortment planning roadmap, identifying focus and strategic assortment capabilities and developing a plan of how to” bring the capabilities to life” and operationalize through the delivery of new processes and tools. This role will bring strong retail industry and assortment planning thought leadership and experience in designing and implementing new Assortment Planning processes and tools from an end-to-end retail view (Merchandising, Supply Chain, and Store Operations) and from a broader Co-Op perspective.


Key Responsibilities


Assortment Planning Subject Matter Expertise

  • Function as the Assortment Planning subject matter expert in business functionality, end to end processes, data flow, and functional architecture of systems supported

  • Develop and maintain a complete working knowledge of REI Merchandising and Inventory Management holistic processes, procedures, and current applications as well as future

General Project Management

  • Lead and execute medium to large sized Assortment capability projects in collaboration with cross divisional partners, most significantly Merchandising IT

  • Develop business focused project plans, that rollup into the broader IT project and program plans, and drive to deliver and meet all project deadlines, milestones, release dates and schedules 

  • Apply project management best practices and standards and advocate them across the teams and organizations

  • Participate in all project related governance meetings (e.g. business sponsor, status meetings, etc.) as business lead; daily stand-ups, sprint retrospectives and sprint demonstrations for Agile projects and all other project meetings as required

Roadmap/Operating Model

  • Co-identify and plan strategic Assortment Planning capabilities with cross functional partners to enable REI’s merchandising strategies

  • Provide recommendations on capability implementation strategies, timelines and resource requirements to achieve business initiative project objectives

  • Provide input to the Merchandising portfolio leadership in the cadence, timing and dependencies of the various related business initiatives and projects

  • Design, develop and deliver presentations that educate, inform, and influence critical business decisions of Merchants and Business Leaders

  • Assist in backlog requirements grooming/prioritization sessions to ensure sign-off by business and development teams for all projects

 Discovery and Requirements Gathering

  • Assist in building, socializing and communicating initial business cases and project value propositions at all levels of the organization

  • Lead business working sessions and/or interviews for requirements gathering sessions that may act as an input into vendor RFPs 

  • Interprets business needs, builds requirement or user stories, and guides solution development on behalf of Merchandising

  • Identify and recommend tools or applications that achieve positive business results, enabling industry standard processes and leading best practices

Business Process Design

  • Analyze, interpret and improve department specific business processes to ensure the optimal integrity and functionality of current and future systems and technology to support merchandising strategies, capabilities and key projects   

  • Lead and participate in business process design workshops, advocating for the business users, understanding and enabling industry leading best practices across multiple merchandising disciplines

  • Map “as is” and “to be” business processes with the team and understand and analyzes  gaps providing recommended solutions

  • Support the implementation of industry best practices, company programs, procedures, methods and practices to promote REI key messages

Change Management/Training

  • Work hand-in-hand with Change Management and Training to help identify initial impact assessments, the change management and training strategies, and associated communication plans

  • Assist with Change Management and Training in the physical training and rollout plans for new systems or enhancements to existing systems

  • Acts as a Change Champion with the business in communicating and supporting the new process or technology capabilities  

UAT Strategy and Execution

  • Owns developing and socializing the UAT Strategy with cross divisional partners
    • QA’s and approves UAT Test Scripts developed by Merchandising IT

    • Actively involved in the execution of UAT Test Scripts with the Business and IT

       

  • Business Go Live Planning and Communications

    • Works with the Business, IT, and Change Management and Training partners to develop the business go live/rollout strategy and communications plan

    • Executes the Business Go Live Plan with identified business partners

       

  • Post Go Live Support

    • Collaborates with Change Management and Training to conduct post go live adoption and training support


Bring your passion and expertise

- Bachelor’s degree in Business, Merchandising, Retail Operations or related field

- 5+ years professional retail industry or consulting experience preferably in Merchandising Assortment Planning with knowledge of the end-to-end retail model (Merchandising, Supply Chain, Operations)

- 3+ years of business process design and improvement experience (e.g. Six Sigma, Lean, Kaizen) with a focus in Merchandising Assortment Planning

- 3+ years of project management-oriented delivery experience and methodologies in Merchandising, Supply Chain, or Retail Operations

- Experience in implementing Enterprise Merchandising ERP (SAP) and Assortment Planning Solutions (e.g. TXT, JDA, Oracle, etc.)

- Ability to work and act as the conduit/translator between Merchandising Business and IT partners

- Actively manages a team of 2-4 Business Analysts focused on working effectively and efficiently through setting work goals, establishing priorities, and planning to produce quality work, while also focusing on professional development

- Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities

- Focused on delivering quality work through using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.

- Strong analytical skills with ability to think critically, from both an operational and financial perspective, when solutioning end-to-end and related identifying impacts

- Team player that openly, actively and flexibly collaborates with others on one's own team and across REI for the achievement of business goals

- Proficient in developing executive level communications, statuses and presentation materials

- Effective and articulate communication in all modes and all levels in an organization

- Strong self-starter with ability to self-educate and learn while doing in a highly complex and rapidly changing environment

- Advanced computer skills, to include, but not limited to: Microsoft Suite of Tools (Excel, Visio, Word, PowerPoint, Project and SharePoint) required

 

Why you'll love it here

We’re a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our 5.5 million members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 19 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 11,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.