Continuous Improvement Manager - Merchandising

Posted Date: Nov- 3-2016

Job ID: 5566

Job Type: Full Time

Job Function: Merchandising

City: Kent

State: Washington

What's cool about this job

The Merchandising Continuous Improvement Manager is responsible for leading, facilitating, managing, and supporting all activities and initiatives of the Merchandising Continuous Improvement (MCI) Team. This position will be focused on driving improvements of the business through more effective business processes, elimination of non-value added or duplicate efforts, waste and other related defects and variation in the business process.

Reporting to the Senior Manager of Merchandising Systems and Analysis, MCI Manager will partner with individuals, teams, and executives at all organizational levels to help identify MCI opportunities, drive quality, strategy, continuous improvement, and operational excellence, and serves as subject matter expert for internal and external customers.

Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
Leads the training and development of employees directly and indirectly managed and makes effective staffing decisions.
Develop and maintain a complete working knowledge of Merchandising processes, procedures, and current applications
Recommends implementation strategies, timelines and resource requirements to achieve business project objectives
Establishes and maintains visibility within the department of all key projects and initiatives with strong collaboration with other managers within the org and cross divisionally
Leads a team and manages the work of Merchandising Continuous Improvement Specialists, including hiring, goal setting, training and mentoring, providing performance feedback and coaching.
Provides a deep and thorough understanding of process improvement and project management concepts, processes and methodologies, including: the Lean Six Sigma, Design for Six Sigma, CMMI, and Statistical Process Control, and the ability to develop and train others in these concepts, processes and methodologies. Must be able to perform hands-on facilitation and be involved in project planning and execution.
Maintains a holistic view of all business processes and users in the system to understand cross functional impacts with regard to process, workflow and reporting.
Develops and maintains an overall Process Improvement roadmap to drive customer quality, reduce expenses, and improve efficiencies.
Develops Executive Dashboards to illustrate cross-functional improvements and measurement against projects’ Key Performance Indicators.

Bring your passion and expertise

Bachelor’s degree in related field or a combination of education and highly relevant work experience.
Certified Lean Six Sigma Green, Black, or Master Black Belt from an established corporation required.
5+ years professional experience preferably in Merchandising operations, Merchandising, retail, supply chain or finance preferred
Minimum of 3 years of previous experience in driving Lean Six Sigma transformational efforts that have resulted in sustained, on-going process improvement, project management and culture change.
Advanced computer skills, to include MS Excel, Visio, Word and PowerPoint, Jira, MS Project
Leadership experience overseeing progressively complex projects and interfacing with executive leaders.
Demonstrated performance driving cross functional projects along the value chain.
Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work.
Proficient presentation materials development and delivery including presentations to senior management
Demonstrated project management and change management.
Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts.
Creates a strong, mutually supportive work spirit and culture where people can do their best.
Establishes trust and inspires others.
Makes effective organization and people decisions in a manner consistent with REI's values and ethics.
Delivers on commitments and holds others to same.
Champions the organization and advocates solutions in the overall Company's best interest.
Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
Consolidates information from various sources including feedback from others to reach sound decisions.
Considers the ultimate impact of decisions and actions on internal and external customers. 
Fosters change in company direction.
Effectively plans and executes changes.

Why you'll love it here

We’re a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our 5.5 million members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 19 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 11,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.