Manager of Communications and Public Affairs

Posted Date: Feb- 1-2017

Job ID: 6349

Job Type: Full Time

Job Function: Public Affairs

City: Kent

State: Washington

What's cool about this job

This job contributes to REI’s success by managing all aspects of external communications.  Success in this role includes strategic planning, effective communications counsel and judgment, leading a high performance team, and aligning communication initiatives with business strategies.  Responsibilities include effective analysis and management of REI’s reputation, strategic media relations, and relationship building with key stakeholders, media monitoring and reporting out on metrics. The manager of public affairs models and acts in accordance with REI’s guiding values and mission.

Bring your passion and expertise

  • Collaborates across REI public affairs and marketing teams to deliver exceptional programming.
  • Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
  • Challenges and inspires employees to achieve business results.
  • Ensures employees adhere to legal and operational compliance requirements.
  • Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions
  • Conducts and ensures the completion of performance reviews.
  • Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results.
  • Establishes and maintains visibility within the department.
  • Monitors operational statistics, reports trends, variances and issues, and takes appropriate action
  • Leads external communications for company, corporate, stewardship and lines of business (includes social and new media guidance) in support of company priorities, imperatives and to strengthen REI's reputation.
  • Operates as one of REI's primary spokespeople for external purposes
  • Leads team strategic planning and recommendations - annual, seasonal, and divisional - in support of company and Public Affairs imperatives and priorities.
  • Manages the strategic development and implementation of co-op's stewardship report and online presence, through cross divisional partners, oversight of writing contractor, designer and printer
  • Oversees escalated company communications received through Public Affairs email box and cross-divisional partners, ensuring responses are brand and voice appropriate; tracking; supports Board email box communications as requested.
  • Represents Public Affairs' interests through cross divisional teams by influencing business direction, seasonal planning and creative direction; and provides leadership and networking with peer groups in key divisions.
  • Serves as a primary contact for issues management and crisis communications at national level, guides direct reports at regional level, and supports the implementation of the company wide plan developed by divisional director
  • Analyzes and manages national TV, film and book requests supportive of REI's business goals and leadership, brand and positive recognition
  • Evaluates and manages executive and management interview and speaking requests that align with company goals and imperatives
  • Oversees the hiring and management of external agencies, contractors and vendors
  • 7+ years of experience in public relations and/or public affairs with proven experience in issues management and issues resolution in a mid-to large company setting
  • Proven exceptional communication skills in all forms. Ability to produce high quality communication counsel and clear, concise and well presented materials under intense deadline pressures
  • Proven exceptional communication skills in all forms. Ability to produce high quality communication counsel and clear, concise and well presented materials under intense deadline pressures
  • Proven skills in conflict analysis and resolution with a track record of successful and mutually beneficial results

Why you'll love it here

We’re a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our 5.5 million members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.