Operations Manager, Inbound

Posted Date: Aug-30-2017

Job ID: 8538

Job Type: Full Time

Job Function: Distribution Center

City: Goodyear

State: Arizona


What's cool about this job

This job contributes to REI’s success by serving as a Operations Manager, Inbound overseeing several operational departments. The role reports to the Director of Operations and is responsible for the production and accuracy success of the Receiving, Stocking (including powered equipment), and Central Bike Assembly teams. This position is responsible for planning and execution of strategic initiatives, divisional budgets, profit and loss accountability, and the performance of team operations.  In addition, this job requires managing a diverse set of employees and is responsible for providing guidance and development for Supervisors, Operations and their direct reports.  Efforts include assuring communications are in alignment with company expectations and all company policies, procedures, and announcements are executed to support co-op wide initiatives, vision, and mission.  This job creates, plans, and executes a 1-3 year business plan supporting building direction, employee development, and operational efficiency. This position models and leads expectations for daily operations, considering safety expectations, adequate and appropriate staffing, execution of departmental expenses, and establishes accountability across all levels of employees.  Models and acts in accordance with REI’s guiding values and mission.

  • Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
  • Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
  • Challenges and inspires employees to achieve business results.
  • Ensures employees adhere to legal and operational compliance requirements.
  • Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
  • Conducts and ensures the completion of performance reviews.
  •  Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results.
  • Establishes and maintains visibility within the department.
  • Monitors operational statistics, reports trends, variances and issues, and takes appropriate action.

Bring your passion and expertise

  • 5+ years experience in leadership, successfully leading a team of employees
  • 5+ years experience in Distribution or relevant experience; which includes distribution training or a logistics degree from an accredited college 
  • Experience with profit loss responsibility; preferred over $1M in expenses and with multiple operational disciplines
  • Ability to understand and communicate variances to operations; which include but are not limited to: finances, productivity, or customer service issues
  • Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts

Why you'll love it here

Join a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our over 6 million active members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.