Project Manager - Retail Technology

Posted Date: Feb-13-2017

Job ID: 6553

Job Type: Full Time

Job Function: Information Technology

City: Bellevue

State: Washington

What's cool about this job

REI Information Technology is a team of creative and smart technologists who work in a collaborative environment to build business value through technology. If you have a passion for the outdoors and want to be a part of innovating retail technology, the Project Manager – Retail Technology role is for you!

As the Project Manager – Retail Technology, you are going to be managing key initiatives for REI that include new store technology, innovative selling systems and systems that enhance the REI customer experience. You’ll be in a highly visible role coordinating the efforts of 10+ resources to ensure that $3M+ projects land successfully. This position will be managing the execution process of some of the largest investments in technology that REI will make in the next several years, so if you are targeting roles that truly matter to REI – this is a role you must be in!

  • Initiates, plans, controls and closes medium to large cross-divisional, multi-year projects utilizing REI’s project management methodology.
  • Advocates and evolves REI’s project management methodology.
  • Plans the project in detail, organizes the project team and works with resource managers to acquire and schedule resources.
  • Manages the progress of the project and communicates the project status to management and stakeholders on a regular basis.
  • Ensures that overall project documentation is completed, including requirements, designs, development, testing, implementation, project management documentation and plans, policies and procedures, new standards, contracts, issues lists and project status.
  • Provides project management documentation and reporting at appropriate stages of the project, including project statement, work breakdown structure (time frames, resources, costs), detailed plan, project logs, periodic status reports and the project completion report.
  • Ensures project quality and success through management of project action items, including managing issues and the decision process, assessing risks, initiating change requests, meeting schedule and deadlines for deliverables, financial planning, and timely completion of project deliverables.
  • Identifies and provides recommendations for project management process improvements.
  • May act as a source for direction, training, and guidance for less experienced departmental staff.

Bring your passion and expertise


  • Bachelor’s degree in computer science, or equivalent training and experience.
  • 2+ years experience managing small to medium projects with both a business and technology focus.
  • 2+ years experience building and leading teams.
  • 2+ years experience in Retail Systems, development and delivery (highly valued).
  • 2+ years experience in information technology, including leading project teams in systems analysis or software engineering.
  • Thorough understanding of Agile software development methodologies, values, and procedures.
  • Experience with Mobile Store Technologies highly valued.
  • Experience managing multiple project teams.
  • Experience developing team-level plans and contributing to annual budgets.
  • Experience with Enterprise Release management process a plus.
  • Ability to negotiate contracts and agreements with vendors and service providers in the information technology business.
  • Knowledge of multiple SDLC methodologies, standards, procedures and organization that contribute to the development and deployment of technology solutions.
  • Skills in resource management, project prioritization, problem solving, issue management and negotiation, and mediation.
  • Strong organizational skills and ability to handle multiple tasks and respond quickly to critical issues.
  • Systems analysis and design skills.
  • Knowledge of business principles from multiple disciplines and ability to apply those principles.
  • Experience with structured project life cycle, systems development management tools and service management methodologies such as Information Technology Infrastructure Library (ITIL).
  • Ability to manage customer and vendor relationships.
  • Ability to work collaboratively and across divisions.
  • Creates a strong, mutually supportive work spirit and culture where people can do their best.
  • Delivers on commitments and holds others to same.
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
  • Considers the ultimate impact of decisions and actions on internal and external customers.

Why you'll love it here

We’re a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our 5.5 million members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 11,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.