Senior Business Process Analyst- Allocation

Posted Date: Aug-25-2017

Job ID: 8560

Job Type: Full Time

Job Function: Merchandising

City: Kent

State: Washington

What's cool about this job

The Allocation Senior Business Process Analyst contributes to REI’s success by driving the design, development and delivery of critical Allocation business capabilities that will enable REI’s future Merchandising strategies and initiatives. This strategic role will work with the Business (Merchandising, Planning, and Inventory Management (Replenishment and Allocation)) and Merchandising IT in co-developing and influencing the Allocation Roadmap and bringing the associated capabilities to life through the creation and delivery of new processes and tools. This role will bring strong retail industry and Replenishment and Allocation thought leadership and experience in designing and implementing these new processes and tools to drive improved delivery of Merchandising strategies across the Co-op.

Key Responsibilities

Allocation Subject Matter Expertise

  • Function as the Allocation Subject Matter Expert in business functionality, end to end processes, data flow, and functional architecture of systems supported
  • Develop and maintain a complete working knowledge of REI Merchandising and Inventory Management holistic processes, procedures, and current applications as well as future solutions
Allocation Product Roadmap
  • Co-identify, scope and plan Allocation capabilities with the Merchandising Solutions Leadership and cross functional partners to enable REI’s Merchandising Strategies
  • Provide recommendations and assist with developing plans to drive capability design and implementation strategies
  • Design, develop and deliver presentations that educate, inform, and influence critical business decisions of Merchants and Business Leaders
Discovery and Requirements Gathering
  • Drive the documentation of the “As Is” processes and identify/prioritize opportunities and pain points
  • Assist in building and socializing initial business case and project value proposition
  • Co-lead business working sessions and/or interviews for requirements gathering sessions that may act as an input into vendor RFPs 
  • Interpret business needs, document requirement or user stories, and guide high level solution design on behalf of Merchandising
  • Identify and recommend tools or applications that achieve positive business results, enabling industry standard processes and leading best practices

 Business Process Design

  • Analyze, interpret and improve department specific business processes to support Merchandising strategies, capabilities and key projects   
  • Lead and participate in business process design workshops, advocating for the business users, understanding and enabling industry leading best practices across multiple merchandising disciplines
  • Own “To Be” business processes design and documentation with the team and understand and analyze gaps providing recommended solutions
  • Support the implementation of industry best practices, company programs, procedures, and methods 
 Change Management/Training
  • Collaborate with Change Management and Training to help identify initial impact assessments, the change management and training strategies, and associated communication plans
  • Assist with Change Management and Training in the physical training and rollout plans for new systems or enhancements to existing systems (as required)
  • Act as a Change Champion with the business in communicating and supporting the new process or technology capabilities 
UAT Strategy and Execution
  • Own co-developing and socializing the UAT Strategy with cross divisional partners
  • Create UAT Test Scripts to test and approve new capability/system functionality
  • Execute UAT Test Scripts with the Business and IT
Business Go Live Planning and Communications
  • Work with the Business, IT, and Change Management and Training partners to develop the business go live/rollout strategy and communications plan
  • Partner with the Business and IT to execute defined plans
Post Go Live Support
  • Collaborates with Change Management and Training to conduct post go live adoption and training support
  • Co-own the Product Roadmap post implementation to identify and plan for future solution enhancements and releases
  • Own grooming and prioritizing backlog of potential enhancements and solution modification
General Project Management
  • Participate in all project related governance meetings including design sessions, daily stand-ups, sprint retrospectives and sprint demonstrations for Agile projects and all other project meetings as required


Bring your passion and expertise

  • Bachelor’s degree in Business, Merchandising, Retail Operations or related field
  • 5+ years professional retail industry or consulting experience preferably in Merchandising Inventory Management (Replenishment and Allocation) with knowledge of the end-to-end retail model (Merchandising, Supply Chain, Operations)
  • 2+ years of business process design and improvement experience (e.g. Six Sigma, Lean, Kaizen) with a focus in Merchandising Allocation
  • 1+ year of project management-oriented delivery experience and methodologies (e.g. Software Development Lifecycle (SDLC)- Waterfall and Agile) in Merchandising, Supply Chain, or Retail Operations
  • Experience in implementing Enterprise Merchandising Inventory Management (Replenishment and Allocation) Solutions (e.g. TXT, JDA, Oracle, SAP, etc.)
  • Ability to work and act as the conduit/translator between Merchandising Business and IT partners (business and IT knowledge)
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
  • Focused on delivering quality work through using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
  • Strong analytical skills with ability to think critically, from both an operational and financial perspective, when solutioning end-to-end and related identifying impacts
  • Team player that openly, actively and flexibly collaborates with others on one's own team and across REI for the achievement of business goals
  • Proficient in developing senior management level communications, statuses and presentation materials
  • Strong self-starter with ability to self-educate and learn while doing in a highly complex and rapidly changing environment Advanced computer skills, to include, but not limited to: Microsoft Suite of Tools (Excel, Visio, Word, PowerPoint, Project and SharePoint) 

Why you'll love it here

RealAliveConnected. These are a few words that describe life at REI. Whether it’s in our careers or in the great outdoors, we aspire to adventure in all ways! At REI we value our customers; we work hard to earn our reputation for quality and integrity every day. Our commitment remains the same as when we started out in 1938: to inspire, educate and outfit for a lifetime of outdoor adventure. Join a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. Get ready to harness your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

Oh yeah, did we mention perks? At REI, we understand that benefits matter – we offer a competitive benefit package for all employees which includes: 
  • A workplace built on respect, integrity, and balance 
  • Healthcare coverage for full-time employees
  • A competitive bonus/ incentive program 
  • REI Retirement Plan 
  • Generous gear and merchandise discount 
  • Paid time off 
  • Professional growth and development opportunities 

REI is proud to be an Equal Opportunity Employer

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.