Senior Market Asset Protection Manager

Posted Date: May-17-2017

Job ID: 7566

Job Type: Full Time

Job Function: Finance

City: Seattle

State: Washington


What's cool about this job

This job contributes to REI’s success by supporting improved profitability for the co-op through reduced inventory shrinkage, improved margin, reduced Workers Comp and GL claims and premiums, retail and supply chain management payroll reduction, operation/compliance training and auditing, business continuity oversight, improved product availability through shrink identification and mitigation, ensuring inspirational member experiences and service, process and vendor relationships, developing and implementing asset protection strategies and theft prevention security programs across the enterprise, models and acts in accordance with REI’s guiding values and mission.

Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
Challenges and inspires employees to achieve business results.
Ensures employees adhere to legal and operational compliance requirements.
Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
Conducts ongoing performance reviews.
Provides coaching, direction, and leadership support to employees in order to achieve department, company and customer results.
Establishes and maintains visibility within the department through partnerships with business partners. 
Monitors operational statistics, reports trends, variances, and issues, and takes appropriate action.
Leads the development and implementation of the strategic goals of the Asset Protection function, in collaboration with input from key stakeholders and cross-divisional partners.
Trains, develops, supervises and evaluates asset protection team members.
Develops and oversees asset protection strategies and awareness programs to reduce inventory losses throughout the organization.
Directs investigations into theft, fraud, integrity and other policy violations related to asset protection.
Monitors and resolves external theft trends, incidents, and concerns through analysis, partnership with law enforcement, other retailers and education of stores. 
Oversees the physical security of the stores through CCTV, EAS and Alarm system installation and monitoring.
Maintains security related equipment, including, but not limited to, locks, safes, merchandise protection, burglary alarms and cameras.
Monitors shipping and receiving procedures through data integrity reporting, driving awareness, and making recommendations for process improvements to reduce potential inventory loss.
Partners with Human Resources, Retail Directors, Retail Operations, Direct Sales, Inventory Accounting, Legal and Leadership to ensure efficient execution of asset protection and shrink control processes and procedures.
Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
Effectively and appropriately communicates actual or potential incidents and loss events to appropriate management/executives.
Support special events, store openings, and emergency situations which may include scheduling security coverage.
Monitors operational statistics, reports trends, variances, and issues, and takes appropriate action.
Supports training and coaching in stores for sales staff on asset protection, theft identification, operational deficiencies, and safety.

Bring your passion and expertise

  • 7+ years retail asset protection/loss prevention multi-unit experience 
  • Ability to manage multiple complex business relationships
  • Computer proficiency in spreadsheet software, word processing, and strong writing and verbal skills
  • SAP/Business Objects preferred
  • Problem-solving, critical thinking, and investigative skills
  • Ability to interface and maintain effective partnerships with all business partners and associates in a team - oriented environment
  • Organizational and project management skills
  • Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts
  • Creates a strong, mutually supportive work spirit and culture where people can do their best
  • Establishes trust and inspires others
  • Makes effective organization and people decisions in a manner consistent with REI's values and ethics
  • Delivers on commitments and holds others to same.
  • Champions the organization and advocates solutions in the overall Company's best interest
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
  • Meet project deadlines with little supervision
  • Considers the ultimate impact of decisions and actions on internal and external customers
  • College degree
  • Interview training (Wicklander/Reid)
  • Ability to travel, work nights and weekends as appropriate to business needs

Why you'll love it here

Join a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our 5.5 million members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.