Senior Workers Compensation Program Manager

Posted Date: Feb-10-2017

Job ID: 5445

Job Type: Full Time

Job Function: Asset Protection

City: Kent

State: Washington

What's cool about this job

This job administers and oversees REI’s multi-state self- insured Workers' Compensation program.  Responsibilities include claims monitoring and administration, report generation, and communication with employees, managers, insurance carriers, medical personnel and legal representatives.  The position contributes to REI’s success by managing and reducing the multi-million dollar claims liability exposure. 

Bring your passion and expertise

  • Manage third party insurance carriers, claims management and strategic planning of Workers’ Compensation Program. 
  • Develop policy and procedures. 
  • Authorize claims settlements under $100k. 
  • Analyze risks as to frequency and potential severity and measure financial impact to Co-op. 
  • Keep updated on legislation and national, state and local issues affecting REI’s Workers’ Compensation Program. 
  • Oversee workers’ compensation claims, with primary focus on mitigation of the company’s multi-million dollar workers’ compensation liability.
    • Assist employees in understanding their medical conditions and their legal rights and responsibilities. 
    • Provide information and support to employees with work-related medical conditions or disabilities, supervisors, and HR. 
    • Partner with Legal and HR to facilitate appropriate long term employment solutions for employees permanently impacted under workers’ compensation.
    • Oversee third party administrators; provide guidance toward expedited resolution of complex claims, thereby reducing overall costs.  
    • Assist external attorneys with resolution of litigated cases, including settlement strategies. Authorize claims settlements under $100k. 
    • Assist with identifying fraud cases and related investigations. 
  • Facilitate and manage the Return to Work program to implement strategies that are cost effective for the company and productive and meaningful  for the employee. Supports REI’s integrated disability management program. 
    • Assist in finding Modified Duty assignments. 
    • Track employees who are on Modified Duty. 
    • Ensure medical evaluation milestones are met. 
  • Manage onsite injury prevention and physical therapy services for distribution centers. 
  • Work with the Safety function to support injury prevention programs. Analyzes injury reports to identify trends and provide recommendations and development support of programs or enhancements to reduce incident rates. 
  • Tracks and maintains OSHA record keeping requirements where applicable. 
  • Follow all applicable laws and administer programs in accordance to company policies and procedures. 
  • Conduct regular claim review meetings with external service providers and front-line leadership to ensure proper program management.
  • Develop training, policy and procedural revisions. 
  • Assist with policy renewals, issuance of certificates, and budget planning. 
  • Provide analysis and reporting to include metric dashboard presentations, validation of claim data accuracy, incident reporting and analysis, incident investigation, claim management, and customer support (education/guidance). 
  • Manage HQ and DC ergonomic programs, including medical substantiation of ADA/ADAAA workstation requests. 
  • Facilitate changes or enhancements to improve the overall effectiveness of REI’s Worker Compensation program.

Why you'll love it here

Join a passionate community of people who believe in one simple truth: an outdoor life is a live well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our 5.5 million members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 11,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.