Activity Center Lead - Puget Sound

Posted Date: Nov-20-2021

Job ID: 22385

Job Function: Outdoor Education

City: Seattle

State: Washington

Store: Puget Sound Gearbank

Remote Eligible: No

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

This job contributes to REI’s success by leading the operations and guide staff in the specified remote and seasonal location. Focused on planning and preparing for the operating season as well as supporting the day-to-day operations in collaboration with guide management. Models and acts in accordance with REI’s guiding values and mission.

  • Work with Operations & Permits Manager and team to plan remote location operational needs and setup for the season. 
  • Administer remote location operations training for all staff.
  • Work with Guide management to plan remote location staff needs and setup communication plan for the season.
  • Work with Guide management on leadership of the remote team and role modeling and providing feedback regarding performance expectations.
  • Work with Guide management to create and maintain location staff schedule, including guiding, trip pack and preparation, food and supply shopping, shuttle, location maintenance.
  • Plan and facilitate all necessary scouting & onsite training.
  • Plan and manage gear, equipment and bulk food inventory.
  • Work with Guide management on guide living arrangements. With Guide management, support on-site operations and administrative duties such as print out and assemble trip paperwork and trip binders, assisting with expense management, time keeping, etc.
  • Document and report any guide-related incidents involving customers, or damage to the rental property or equipment.
  • Meet weekly with Guide and Operations & Permit Managers.
  • When not supporting lead and operational duties, act as Multiday Guide and work on adventure trips.

Bring your passion and expertise

  • 1+ year working as Adventure Center Multiday Tour guide or equivalent experience
  • 2+ years professional experience in guided adventure travel or related field
  • Strong leadership and communication skills
  • Strong decision-making skills and ability
  • Attention to detail
  • Prior management or supervisory experience
  • Expertise in at least one of the remote locations we operate
  • Proficiency with Microsoft Office and Google Suite software
  • Actively participates and collaborates with others on one's own team and across REI
  • for the achievement of business goals. 
  • Flexible in one's viewpoints and positions in order to support the direction taken by
  • others at REI. 
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of
  • problems or the pursuit of business opportunities.
  • Consolidates information from various sources including feedback from others to reach
  • sound decisions. 
  • Considers the ultimate impact of decisions and actions on internal and external
  • customers. 
  • Works smart by setting effective work goals, establishing priorities, and planning well in
  • order to produce quality work. 
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping
  • others informed of work plans and progress toward goals. 
  • Clearly conveys and accurately receives information by a variety of methods and in
  • various situations. Builds rapport with all kinds of people inside and outside the organization. 
  • Acts upon opportunities and involves and influences others in the accomplishment of
  • worthwhile organizational goals.
  • Challenges the status quo, champions change and influences others to change. 

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.