Bike Shop Mechanic - Scottsdale, AZ (full-time)

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Posted Date
09-13-2023
Job ID
28982
Job Function
Outdoor Education
REI City
Scottsdale
REI State
Arizona
REI Location
Arizona Adventure Center
Remote Eligible
No
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job

This job contributes to REI’s success by maintaining all rental bikes, equipment and supplies. The Bike Shop Mechanic uses customer service skills and industry knowledge to assist guests in person and on the phone. The Bike Shop Mechanic is responsible for completion of daily tasks and monitoring all bike shop inventory.  Models and acts in accordance with REI’s guiding values and mission.

  • Completes daily prep list
  • Cleans and maintains returned inventory
  • Reports any issues and inventory needs to the Bike shop supervisor or manager
  • Helps facilitate a positive customer experience, including fitting bikes
  • Delivers bikes to rental customers/guests at offsite locations
  • Maintains rental bikes at all “onsite” locations
  • Facilitates day tour and multi-day tour guide needs (loading & unloading etc.)
Bring your passion and expertise
  • 1-2 years bike shop mechanic experience
  • 2+ years customer service experience
  • 2+ years industry experience
  • Product knowledge               
  • Basic computer, Microsoft Office (Word, Excel) knowledge
  • Driver’s license and acceptable driving record   
  • Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals.               
  • Flexible in one's viewpoints and positions in order to support the direction taken by others at REI.
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
  • Consolidates information from various sources including feedback from others to reach sound decisions.
  • Considers the ultimate impact of decisions and actions on internal and external customers.
  • Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work.
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
  • Clearly conveys and accurately receives information by a variety of methods and in various situations.
  • Builds rapport with all kinds of people inside and outside the organization.
  • Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
  • Challenges the status quo, champions change and influences others to change.
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$17.61 - $22.00 per hour
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NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.

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