Category Manager - IT Infrastructure & Services


Posted Date
Job ID
Job Function
REI City
REI State
REI Location
Seattle HQ
Remote Eligible
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism. 

REI’s Procurement Organization is transforming how procurement is done at every level to dramatically improve the customer experience and enable business outcomes. This job will contribute to REI’s success by playing an active role in the implementation of procurement transformation as a Category Manager of Technology and effectively managing the end-to-end procurement process for all technology related products and services for the co-op, specifically related to the Co-op’s technology infrastructure and service category.

  • Develops and executes category plans inclusive of sourcing, contracting, and vendor management strategies to achieve the best value, minimize risk, and enable business outcomes for technology spend and business unit categories.
  • Develops category plans inclusive of a supplier pipeline, supplier diversity targets, and business demand forecast.
  • Communicates category plans to Sourcing Vendor Partners effectively and oversees execution of such plans.
  • Establishes and maintains healthy relationships with assigned technology partners and functions as a dedicated point of contact for all procurement needs.
  • Owns and is accountable for the customer procurement experience; level sets expectations with customer and keeps the customer informed every step of the way.
  • Manages the end-to-end procurement process and delegates and pulls in resources and expertise as appropriate at each step of the process.
  • Contributes to the technology business unit roadmap and provides key technology industry expertise.
  • Identifies and communicates procurement best practices for technology spend to Procurement leadership, REI senior leadership, and internal business partners.
  • Identifies, researches, and presents vendors for project consideration to business owners.
  • Provides actionable insights to support business decision-making.
  • Mentors and takes a measurable stake in the development of diverse suppliers with the goal of growing REI’s supplier diversity footprint.
  • Negotiates and manages contracts for technology products and services, including but not limited to REI’s core technology infrastructure such as hosting, network, compute, and associated services for end user enablement.
  • Mentors Procurement team members and leads cross-divisional teams.
  • Models and acts in accordance with REI’s guiding values and mission.
  • Operates in accordance with the applicable standard operating framework of the role.
  • Meets regularly with technology business unit leadership to ensure alignment and to provide value-added insights on vendors.
  • Works with the Legal team to construct appropriate contract terms & conditions for technology contracts and contract templates.
  • Facilitates interactions among Finance, Procurement team, and business owners to ensure budgets and expenditures are appropriate and align with objectives, strategies, and tactics of REI.
  • Researches and validates vendor and REI compliance with technology products and services contracts; serves as subject matter expert within REI for technology contracting best practices.
  • Designs, develops and implements vendor management consistent with responsibilities, including but not limited to vendor categorization models, KPI’s, SLAs, metrics and/or scorecards.
Bring your passion and expertise

  • 7+ years demonstrated procurement experience supporting technology spend categories, including development and execution of category plans; 5-10 years comprehensive sourcing, contracting, and vendor management experience in technology spend areas.
  • 5+ years of experience managing strategic vendor relationships to maximize benefits of vendor partnerships.
  • Deep understanding of the information technology supplier landscape.
  • Ability to develop and manage complex category profiles and planning documents
  • Ability to create, analyze and negotiate complex contracts with minimal guidance and consultation from Legal staff.
  • Extensive experience leading and collaborating with cross-divisional project teams.
  • Demonstrated ability to understand and explain business and legal risks within contracts.
  • Able to influence leadership cross-divisionally to develop, roll out and continuously improve procurement and supplier relationship processes.
  • Ability to understand accounting and budget implications of proposed expenditures.
  • Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals.
  • Flexible in one's viewpoints and positions in order to support the direction taken by others at REI.
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
  • Consolidates information from various sources including feedback from others to reach sound decisions.
  • Considers the ultimate impact of decisions and actions on internal and external customers.
  • Works smart by setting effective work goals, establishing priorities, and planning well to produce quality work.
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
  • Clearly conveys and accurately receives information by a variety of methods and in various situations.
  • Builds rapport with broad range of stakeholders inside and outside the organization.
  • Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
  • Challenges the status quo, champions change and influences others to change.
  • Embodies REI values.

Nice to Have

  • Bachelor’s degree in Business Administration.
  • MBA, Juris Doctor, or other advanced degree related to skills transferable to procurement.
  • Certified Sourcing Professional (CSP), Certified Supplier Management Professional (CSMP), Certified Third Party Risk Management Professional (CTPRMP), and Certified Intelligent Automation Professional (CIAP) or similar certification

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us. 

As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. 

The pay for this role is: $96400 - $154300 per year . 
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$96400 - $154300 per year
ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.