Commercial Performance Senior Analyst


Posted Date
Job ID
Job Function
Retail Management
REI City
REI State
REI Location
Seattle HQ
Remote Eligible
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job
REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

Working within the Commercial Performance Team, the Senior Analyst position contributes to REI’s success by producing or managing projects and programs that apply analysis to inform and resolve complex business problems. This role supports the Store Channel in creation and alignment of Store Co-op Membership plans and forecasts for enterprise planning, working cross divisionally with Loyalty team members to recognize strategic efforts within target setting. Additionally, it supports Store leadership in the review of regional performance. The Senior Analyst will expose areas of opportunity by reviewing performance against trend and target, conduct site level analysis to support store strategy development and maintain performance reporting against store strategies. These responsibilities will assist in stakeholder understanding of key business drivers, inform critical business decisions and optimize REI’s business results and customer experience.

  • Partners closely with leaders within Retail Operations to understand analytics needs and provides broad and deep thought leadership across multiple projects simultaneously.
  • Produces analysis beyond the data by building a story with a clear problem statement, evidence supported hypothesis, results and recommendations.
  • Provides actionable recommendations to identify, drive and influence key business strategies and plans affecting new and existing retail operations programs.
  • Contributes to an ongoing stream of analysis and hypothesis based ideas for testing. Works with cross divisional partners to develop a programmatic testing approach.
  • Uses a broad range of existing data to identify and evaluate opportunities for optimizing business results and customer outcomes.
  • Uses reporting and multi-faceted descriptive and statistical analyses to provide actionable insights to senior/executive leadership across divisions.
  • Works collaboratively with cross-functional partners to develop additional data sources
  • Contributes to data quality efforts in partnership with Business Intelligence, Customer Insights, Information Technology and cross-divisional stakeholder groups
  • Stays current on emerging market trends and methods of analysis.
  • Contributes to broader Co-op strategies and the coordination of inter-department data governance and prioritization, influencing beyond Retail Operations.
  • Advocates for user adoption of analytics and data-driven testing both within and outside of Retail Operations.
  • Mentors less experienced members of the team. 
  • Achieves objectives according to pre-defined goals for long-range, complex projects
Bring your passion and expertise
  • Expert in data query (SQL), data analysis and data visualization/ communication 
  • Bachelors degree or related equivalent experience plus 5-7 years’ experience 
  • Advanced experience with extraction and manipulation (e.g. SQL) of both structured and unstructured data 
  • Advanced experience using statistical analysis and other modeling techniques (e.g. Python, R).
  • Advanced experience with visualization programs (Tableau preferred)
  • Proficient in Microsoft office suite for communication, presentation and data analysis. Utilizes VBA, Power Query, Power Automate or other scripting tools for data management.
  • Advanced knowledge of the principles, theories and best practices within analytics, general business practices and procedures.
  • Skilled in prioritizing high return on investment efforts and able to guide work accordingly
  • Contributes to a strong, mutually supportive work spirit and culture where people can do their best.
  • Creates formal networks involving coordination among groups and cross divisional stakeholders
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
  • Consolidates information from various sources including feedback from others to reach sound decisions.
  • Considers the ultimate impact of decisions and actions on internal and external customers. 
  • Fosters change in company direction.
  • Effectively plans, concepts, executes, and supports strategic deployment within areas of responsibility
  • High capability for working on ambiguous projects; operates using independent judgement with little oversight.
  • Capable of building complex models and serving as a resource to review models created by members of the retail operations team.
  • Expert in building, validating, scheduling and publishing complex data flows from a variety of sources

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.
As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. 

The pay for this role is: $83700 - $134000 per year . 
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$83700 - $134000 per year
ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.