Communications & Training Program Manager

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Posted Date
03-08-2022
Job ID
23540
Job Function
Information Technology
REI City
Seattle
REI State
Washington
REI Location
Seattle HQ
Remote Eligible
Yes
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.


This job contributes to REI’s success by championing communications strategies for the department and coordinating information security training and awareness efforts for the Co-op. As an information security communications and training program manager, you will work in conjunction with information security leadership to expertly develop and support the team’s various communication efforts for a variety of audiences (Board of Directors, Senior Leadership, general employee population, etc.). You will also serve as the coordinator for all information and security training and awareness efforts by gathering requirements, ensuring appropriate content is either created or acquired, partnering with our learning management system team, and ensuring proper delivery to its intended audience in a clear and consistent manner.


  • Content creation for internal communication channels, such as department presentations, training awareness notices, newsletters, voice of the leader updates, wiki and organization site design.
  • Draft engaging and relevant content for articles and reminders on select compliance topics to raise employee awareness. Communications will be posted on the intranet or internal communications channels and must align with Corporate Communications standards.
  • Work closely and collaborate with program partners and key stakeholders to develop and execute communications outputs.
  • Build strong and sustained communication strategy for major employee initiatives, fostering strong engagement and building culture.
  • Monitor and measure the effectiveness of communications.
  • Represent team interests through cross divisional teams by influencing business direction, planning and creative direction; and provide leadership and networking with peer groups in key divisions.
  • Partner closely with Information Security management to help develop and/or acquire creative, engaging, customized training content and communications.
  • Plan and manage training program resources such as allocated budget dollars and team member responsibilities.
  • Use analytics to ensure overall training program effectiveness.
  • Determine the most appropriate strategy, methodologies, and technologies to deliver learning program objectives for the Information Security team.
  • Provide oversight and direction to team members involved in execution of training programs.
Bring your passion and expertise
  • A Bachelor’s or Master’s Degree from an accredited institution
  • 5+ years of experience in internal communications in a mid-to large company setting
  • Proven exceptional communication skills in all forms. Ability to produce high quality communication counsel and clear, concise, and well-presented materials under intense deadline pressures 
  • Advanced skills in learning program development, training delivery, facilitation, and change management
As required by applicable Pay Transparency laws, REI provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. The salary range for this position may be lower or higher in different markets.

The pay for this role is: $65,000 to $127,500 per year  
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$65,000 to $127,500 per year
NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.