Continuous Improvement & Process Design Program Specialist - Careers

Posted Date

09-07-2023

Job ID

27196

Job Function

Retail Operations

REI City

Seattle

REI State

Washington

REI Location

Seattle HQ

Remote Eligible

Yes

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

Reporting to the Store Operations Continuous Improvement & Process Design (CIPD) Manager, the Store Operations Continuous Improvement & Process Design Specialist is responsible for contributing to and/or leading end to end continuous improvement or process design projects from planning and discovery to deployment, stabilization and optimization. This position will be focused on driving improvements through efficient and effective business process improvement and design, leading to elimination of process waste and variability.

Your Planning & Navigating Requirements

Effectively uses continuous improvement tools and methodologies such as process and value stream mapping, root cause analysis and countermeasure prioritization to evaluate and optimize processes.
Writes, reviews and maintains standard operating procedures for store processes. Contributes to SOP storage system and categorization.
Utilizes systems thinking and iterative improvement orientation to work quickly and comprehensively.
Consistently leverages solid organizational, project planning and project management skills.
Creates and supports comprehensive deployment plans inclusive of testing, communications, change management and stabilization.
Represents store operations in cross-divisional engagements and effectively prepares and delivers presentations as needed.
Participates in 2-way communication with store teams in support of the CIPD program.

Bring your passion and expertise

3+ years of demonstrated experience in process improvement and/or project/program management
Certification in process improvement and/or project management preferred
Bachelor’s degree or equivalent experience
Proficient computer skills within the MS Office Suite
Strong analytical, process and business acumen skills
Handles confidential information effectively and appropriately
Knowledge of standard operating process design principles
Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals
Uses business knowledge, innovative thinking, and sound judgment in the solution of problems and process design/improvement
Consolidates information from various sources including feedback from others to reach sound decisions
Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals

#LI-CM1

#LI-Remote

As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

The pay for this role is: $63300 - $101500 per year .

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range

$63300 - $101500 per year