DC Technology Specialist - Manhattan WMS (Lebanon, TN)


Posted Date
Job ID
Job Function
Distribution Center
REI City
REI State
REI Location
Distribution Center TN
Remote Eligible
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What's cool about this job
REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

In this role, you will maintain systems integrity for REI’s Distribution Center in Lebanon, TN. This position will partner collaboratively within the DC Operations and REI technical teams to support & drive results. Our primary responsibility is tier1/tier 2 systems support, managing tactical Distribution systems and participation on individual projects directly impacting our business portfolio. We also act as a team member in supporting large, more complex project implementations. Emphasis will be placed on having more autonomy to recommend, test and improve current processes, systems, and change management. We are often involved with scoping systems return on investment and prioritization of ask in accordance with or full portfolio of project work. The expectation is the candidate models and acts in accordance with REI’s guiding values and mission.

This role will support our NEW facility opening in Lebanon, TN and will be on-site.

The Supply Chain Technology Analyst II will be directed in several aspects of their work independently with guidance from peers & IT support teams to support the Distribution Center Operations.  A general proficiency and high desire to learn is required for tools, systems, and procedures required to accomplish their work. The expectation is this position will collaborate with peers, leads, supervisors, managers and IT support to optimize success of issues encountered daily. A high attention to detail & desire to problem solve is critical to learning this role. This position can work remotely but may be require on site support as necessary depending on the need and seasonality. 
  • Collaborates with internal customers to gather solution requirements then works with our IT partners to develop, test, and implement the changes.
  • Be available to support operations as needed in systems solutions, break fix troubleshooting, process redesign or systems testing support.
  • Validates business initiatives from a systems perspective and contributes to forming & designing optimal solutions.
  • Compiles and analyzes business data and metrics leveraging MS Access, MS Excel, Tableau, and SQL tools.
  • Develops and/or refines data collection and analysis tools to measure and manage processes or business metrics.
  • Delivers verbal and written reports of projects or managed business processes using MS PowerPoint and MS Word to document and present the work content.
  • Monitors costs or service level agreements with internal teams and external partners. Assists in the negotiation of support agreement requirements and maintenance with external support vendors.
  • A Fundamental understanding of Servers & Systems infrastructure is preferred. 
  • High accountability to problem solving and working through solutions in a controlled test environment.
Bring your passion and expertise
  • Warehouse Management Systems (WMS) (Manhattan iSeries).
  • Supply Chain Operations.
  • Distribution / Material Handling.
  • Retail Store Product Logistics.
  • A Bachelor’s Degree in Logistics, Distribution, Material Management, and/or Supply Chain from an accredited institution is preferred.
  • Certification in LEAN, Six Sigma, Agile or APICS is preferred.
  • Advanced skills in Microsoft (MS) Excel.
  • Intermediate skills and experience with at least two areas: Visual Basic Script, SQL, SAP, Tableau, JIRA, Labor Management Systems, Warehouse Slotting Systems, Storage Utilization/Planning.
  • Highly Autonomous & collaborative with peers, internal Customers and across REI Headquarters for the support & achievement of business goals.
  • Flexible in one's viewpoints and positions to support the direction taken by others at REI.
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business solutions.
  • Consolidates & collaborates information from various sources including feedback from others to reach sound decisions.
  • Considers the ultimate impact of decisions and actions on internal and external customers.
  • Works smart by setting effective work goals, establishing and shifting priorities, and managing time effectively in order to produce quality work.
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
  • Clearly conveys and accurately receives information by a variety of methods and in various situations.
  • Builds rapport with all kinds of people inside and outside the organization.
  • Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
  • Challenges the status quo, champions change and influences others to change.

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.