Data Analyst, Order Management

Posted Date: Dec-14-2021

Job ID: 22448

Job Type: Full Time

Job Function: Enterprise Services

City: Seattle

State: Washington

Store: Seattle HQ

Remote Eligible: Yes

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

This job contributes to REI’s success by researching, analyzing, and modeling both customer and operational data used for developing and presenting omni-insights across enterprise product teams and specifically the Sterling Order Management and Omni strategy product team. This position will work collaboratively within the Order Management Analytics team to compile and analyze relevant data to positively impact the customer experience. The Data Analyst will work on individual projects directly impacting stakeholders’ products while consulting with other analysts across the co-op. This position uses SQL to create complex datasets and Tableau to effectively communicate insights through visualizations. Models and acts in accordance with REI’s guiding values and mission.

  • Analyzes and mines multiple data sources to discover relevant omni fulfillment insights 
  • Engages in quantitative analysis on many non-standard and unique business problems to deliver actionable output.
  • Evaluates analytical findings to ensure accurate interpretation of data and development of meaningful data mining results. 
  • Presents and communicates results of data mining efforts in a manner consistent with the target audience.
  • Performs analysis to support stakeholders with Order Management insights, data, and KPIs to support the identification of customer and business problems. 
  • Builds and maintains frameworks that support business stakeholder processes in support of delivery of customer insights.
  • Builds reporting that supports delivery of insights or capabilities.
  • Partners with Principal Analyst on setting priorities for Order Management Analytics
  • Ad-hoc analysis as assigned

Bring your passion and expertise

  • Bachelor’s degree or commensurate experience required. Degree in Mathematics, Statistics, Data Science preferred
  • 1-3 years order management or retail experience; understands OMS, digital, retail landscape
  • 1-3 years experience with analytics and statistics
  • Experience building toolsets that support process and standard reporting using common data toolsets including; MS tools, SQL, Tableau, OMS
  • Skills in building complex statistical models to influence strategic initiatives
  • Develops and implements complex analytics techniques to support stakeholders’ strategic initiatives.  Query and extract data from multiple sources, designs and constructs complex analyses, and communicates results and recommendations across the organization. 
  • Experience querying large data sets and familiarity with data base structure

As required by the Colorado Equal Pay Transparency Act, REI provides a range of minimum compensation for roles that may be hired in Colorado. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. The salary range for this position may be lower or higher in different markets.

$47,500 to $97,500 per year

To review benefits information, including medical, retirement, and time off visit

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.