Director, Enterprise Systems (SAP)

Posted Date: Sep-21-2021

Job ID: 21443

Job Type: Full Time

Job Function: Information Technology

City: Seattle

State: Washington

Store: Seattle HQ

Remote Eligible: No

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

REI has a unique opportunity for a Senior Technology Leader to advance our technical capabilities and provide both the strategic vision and tactical execution to support the co-op's aspirations. Director of Enterprise Systems (SAP) will be instrumental in bringing the “art of the possible with SAP” to life at REI. This leader will bring their prior SAP experience with similar retailers to build the co-op’s foundation for transformation. They will lead REI’s journey to re-engineer and re-build the enterprise backbone (ERP) to support Sales, Inventory, and Finance. They will drive the co-op’s investments in new SAP ecosystem, including S/4 HANA, CAR, Ariba, and SAP Analytics Cloud - supporting the end-to-end capabilities that power the co-op. If you are a proven leader who has a strong Retail domain knowledge coupled with deep expertise in SAP suite of products, this is the role for you!

A top objective of this position is to build, lead, and motivate highly successful teams of professionals responsible for identifying, developing, and delivering technology solutions aligned with and supporting our co-op’s strategic goals. This position demands a Senior IT Leader who consistently exhibits a high degree of executive presence within the organization, industry, and community. This role would need leadership skills guiding technology and influencing business profitability, including accountability for technology investments of $10M+.

At REI Co-op, we believe that a life outdoors is a life well lived...for all. To deliver on that promise, we are working with our 15,000 employees, 19M members and the broader outdoor community toward a reality where everyone has the opportunity to be themselves, to access opportunities and find their place in the outdoors. For us, that means:

Investing in work that removes the barriers people and communities face to getting outside.

Delivering relevant products, experiences, and expertise to equip and inspire a new generation of outdoor stewards.

Cultivating a workforce that reflects the demographics of the markets we serve.

Leading the industry’s efforts to welcome people and communities historically underrepresented into outdoor media and culture.

Leading the Way - Essential Leadership Behaviors

The Essential Leadership Behaviors required by the future Director of Enterprise Systems connect directly to the mission, the strategy and the quadruple bottom line that measures success for the Co-op. The right candidate is self-motivated, a natural team leader, collaborator, challenger of the status-quo, and problem-solver.

Director of Enterprise Systems will do this by:

Developing a deep understanding of the current and future technology platforms, while effectively communicating and supporting execution of company strategies and priorities

Collaborating and driving transformation by utilizing modern technology solutions in support of the co-op goals and objectives

Influencing across the organization to get things done

Delivering results and advancing the strategic direction

Driving timely decision making, demonstrating agility and showing courage in taking risks and/or difficult decisions

Acting as a trusted advisor to REI’s fellow technology and business teams

Developing and maintaining strong relationships with key business stakeholders

Building and maintaining long term strategic partnership with SAP as the REI relationship sponsor

Building strong relationships with SAP and other partners that can help advance REI’s technology landscape

Inspiring, motivating, challenging, and coaching strong teams that deliver business outcomes

Having confidence and being authentic

Bringing a product mindset, driving innovation in a matrixed, cross functional environment

Leading with exceptional communication, analytical, and strategic thinking skills

Your Planning & Navigating Requirements (the plans the job is responsible for creating and executing, and how the job ensures they are implemented)

This leader will:

Develop & execute on the strategic roadmap for Finance and Merchandising transformation

Accountable for ensuring that the co-op get the most out of our investments in new SAP solutions

Advocate and implement integrated platforms for end-to-end business processes, driving efficiency and collaboration

Architect and build a scalable and flexible technology foundation that supports the growth of core gear & apparel business and enables future aspirations and growth engines such as Rentals, Re-commerce, and enhanced membership offerings

Anticipate and provide solutions for foundational processes in the retail industry leveraging the latest technology trends and developments

Partner with business leaders in driving adoption of standard Retail processes & best practices

Attract, retain, develop and grow talent with strong SAP competency to build exceptional teams

Infuse ML/AI in all new initiatives to unlock member and business value

Partner with peer technology leaders on co-op’s strategy for adoption of cloud architecture, data science, and analytics platforms

Champion modern ways of developing software, including Product Management, iterative prototype to delivery methodology

Always lead the Co-op Way and act as a role model for REI’s Values in Action

Bring your passion and expertise

The Professional Qualifications and Experience required by the future Director of Enterprise Systems are imperative to the success of the candidate and the long-term success of the Co-op.  

10+ years of progressive management experience in leading technology teams 

Experience in successfully leading technology-enabled large-scale business transformations through enterprise-wide programs (at similar Retailers is highly preferred.) 

Omni-Channel - Experience building IT products to enable a great customer experience across multiple customer-facing environments, including online, mobile, in-store and in the field (outside). 

Strong SAP knowledge including but not limited to ECC, S/4 HANA, Ariba, CAR and SAC 

Experience with other off-the-shelf solutions for merchandising and supply chain such as Blue Yonder, Vanguard, Aptos, Manhattan Associates, IBM Sterling Commerce is desirable 

Experience developing, planning and implementing company’s technology strategy, with special focus on execution and ensuring timely delivery. Possesses a strong point of view on best practices. 

Industry Trends & Best Practices - Possesses a thoughtful point of view on industry trends impacting commerce and customer experiences. Has an informed perspective on best-in-class technologies. 

Education - Undergraduate degree in Information Technology or related field. Master’s or MBA from a leading program are highly desirable


At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.