Distribution Center Controls Specialist (MHE)


Posted Date
Job ID
Job Function
Distribution Center
REI City
REI State
REI Location
Distribution Center AZ
Remote Eligible
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job
REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

Focus on troubleshooting and maintaining material handling equipment (MHE) such as conveyors, sortation systems, scanners, cameras, print and apply labeling systems, scales, HMI systems, and control cabinets. You will have the opportunity to work within a 24x7 warehouse/logistics environment.

Key Functions of this role:

  • Manages DC Tech Equipment and Infrastructure.
  • Ensures stability and Functionality.
  • Creates/Manages a plan for offline systems maintenance.
  • Performs software updates, functionality testing - reducing system vulnerabilities.
  • Troubleshooting and preventing downtime and customer delays caused by technical equipment failures.
  • Makes maintenance recommendations on equipment and parts bank to minimize downtime. Ensures needed supplies and inventory are on hand before high volume periods and to satisfy back-up needs.
  • Develops preventative maintenance program and schedule for DC technical infrastructure. Performs preventative maintenance and repair of DC equipment: Servers, PC’s, RF devices, modems, radios, scales, PTL System, printers, MHE Workstations, Pocket Sortation Systems, OSR Systems, Security cameras and Cubiscan Devices.
  • Creates and communicates reporting for incidents and identifying trends.
  • Manages external vendor performance and ensures vendor accountability.
  • Learns & Monitors internal systems & programs required to maintain connectivity & systems communication.
  • Helps Facilities team with conveyor testing support.
  • Maintains Server Room / Communications Room. Support equipment, and storage is proactively maintained while partnering with the IT Infrastructure and Network teams.
  • Builds relationship with Vendors, IT Infrastructure, Network and Supply Chain Services teams to maintain the best level of preventive maintenance and problem resolution within the DC.
  • Coordinates implementation windows with operations teams for new services, updates/patches, systems maintenance and testing ensuring company needs and expectations are met.
  • Acts as Project Manager for small scope system related projects, coordinating with DC user base and communicating requirements.
  • Helps SCTS Analyst team with systems testing as requested.

Bring your passion and expertise
  • Experience working with Programmable Logic Controls (PLC) programs, HMI components, control network components
  • Knowledge of Motor Controls (motor starts, variable frequency drives, DC drives, and standard electrical components)
  • Experience in automation Control Systems troubleshooting
  • Experience supporting a range of different conveyors and sortation systems
  • Project Management experience with the ability to train others
  • Experience with SCADA systems and KPI’s
  • Must know Client Hardware and Software, Wireless Technology and mobile devices, Network and Server troubleshooting and maintenance.
  • A Bachelor’s Degree from an accredited institution is preferred in Logistics, Distribution, Material Management, and/or Supply Chain.
  • 2-3 years experience in two or more discipline areas:  WMS Manhattan iSeries, Supply Chain Operations, Distribution, Retail Store Product Logistics, Certification in LEAN, Six Sigma, Agile, or APICS.
  • Advanced Microsoft (MS) Excel skills Intermediate skills and experience with at least two areas: Visual Basic Script, SQL, SAP, Tableau, JIRA, Labor Management Systems, Warehouse Slotting Systems, and Storage Utilization/Planning.
  • Ability to work autonomously.
  • Uses business knowledge, innovative thinking, and sound judgment.
  • Consolidates & collaborates information from various sources, including feedback from others.

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.


As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. 

The pay for this role is: $63300 - $101500 per year . 
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$63300 - $101500 per year
ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.