IT Asset Manager


Posted Date
Job ID
Job Function
Information Technology
REI City
REI State
REI Location
HQ Employee At Sumner Distribution Center
Remote Eligible
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What's cool about this job

The IT Asset Manager is accountable for the formal REI IT Asset Management (ITAM) program. This involves building and maintaining an up-to-date, accurate inventory of IT assets through their lifecycle from selection and procurement to retirement and disposal in a single repository.  Hardware (computers, mobile devices, peripherals, etc.), software (commercial off the shelf and custom), maintenance and warranty, and SaaS/XaaS services are in scope of ITAM for all REI locations. This role is cross-functional in nature.  The IT Asset Manager partners closely with Procurement, Security, Internal Audit, Finance, IT Infrastructure, IT application owners, IT architecture, external vendors and the business user community to ensure assets are properly secured and managed through the asset lifecycle.  The IT Asset Manager owns and educates the REI community on proper uses of assets to include the IT Asset Policies and championing of fiduciary responsibilities. This role provides leadership and guidance to the members of the IT Asset Management team and others in the End User Support Service community. Models and acts in accordance with REI’s guiding values and mission.

  • Overall responsibility for analysis, organization, planning, development and administration of the ITAM program for REI. 

  • Direct physical inventory audits and provide regular reports on inventory levels, discrepancies and risks.

  • Keep abreast of REI IT architecture changes impacting assets and implement new processes or procedures as needed.

  • Develop, maintain, communicate and enforce IT Asset Policies.

  • Provide data in support of procurement activities to ensure accurate volume purchasing.

  • Manage requests from software vendors for audits or license validation

  • Partner with Finance and IT Procurement in development of enterprise-wide technology purchasing standards and procedures

  • Ensure corporate and legal guidelines are followed for managing IT hardware and software assets and serve as a liaison to the Information Security, Asset Protection and Internal Audit departments on matters pertaining to IT assets.

  • Measure and report on variances to budget for both asset purchases and support and maintenance costs.

  • Drive the budgeting and forecasting processes specific to IT asset procurement and ongoing maintenance with the applicable IT portfolio owners. 

  • Maintain accuracy of IT hardware and software assets and identify issues on behalf of IT managers and business stakeholders.

  • Implement and manage the production and distribution of ITAM status reporting, metrics and benchmarks for internal operations and customer-facing purposes.

  • Serve as the overall owner for the enterprise ITAM tool (ServiceNow) and manage all enhancement and change requests related to the database, feeds or user interface.

  • Work closely with multiple IT teams and customers to identify and report trends, resolve issues/escalations, implement best practices, and reduce costs.

  • Provide guidance, leadership and operational oversight of the ITAM program and the members of the IT Asset Management team.

Bring your passion and expertise
  • Bachelor's degree in finance, IT, engineering, business management or related field required.
  • 5+ years related IT asset management experience required
  • Leadership experience with people, processes, projects, or program management required
  • Experience with ServiceNow, configuration management databases, IT Business Operations, software licensing, or asset management tools are all preferred
  • ITAM related certification(s) preferred

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$75,000 to $147,500 per year
ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.