IT Release Manager

Posted Date: Aug-14-2018

Job ID: 11277

Job Type: Full Time

Job Function: Information Technology

City: Bellevue

State: Washington

Store: Eastgate Headquarters


What's cool about this job

We are looking for an IT Release Manager to contribute to REI's success by managing all aspects of the end to end release process to both deliver new functionality and protect the integrity of the production environment.  This includes planning, scheduling, and controlling the building, testing, and deploying of the release.  The Release Manager will work closely with cross functional teams to coordinate activities from the initial request through deployment.  You will model and act in accordance with REI’s guiding values and mission.

  • Partner with individuals and teams to create, organize and execute on a release strategy and plan
  • Be a single point of contact for coordinating activities across teams and departments involved in a release
  • Create, store and maintain release documentation to support the needs of a release through its lifecycle, from planning to design, development, testing, and deployment to production environments
  • Facilitate dialog with Business, Development, QA and Infrastructure teams to ensure operational handoffs and readiness
  • Set and communicate release schedules and expectations across all involved and impacted teams
  • Lead various workshops and sessions necessary to develop release strategy, plans, and approval execution of release activities 
  • Manage and control issues and risks for the duration of the release cycle to ensure a well-organized and successful deployment
  • Communicate release status, activity progress and issues encountered throughout the duration of release activities
  • Help troubleshoot and coordinate activities to resolve incidents and issues in non-prod and prod regions
  • Shepherd change requests through change management process and support the CAB process
  • Identify and provide recommendations for continual process improvements
  • Serve as back up for other release team members and change management function

Bring your passion and expertise

  • 3 years IT release management experience
  • 2+ years driving and implementing change/process improvements
  • Comprehensive knowledge of release management and change management concepts
  • Strong communication, organizational and problem-solving skills
  • Excellent interpersonal skills, ability to work with diverse personality types.
  • Familiarity with Agile software development and Dev/Ops practices and concepts
  • Group/team facilitation:  experience facilitating groups up to 20 people towards common goals
  • Experience with systems supporting retail environments a plus
  • ITIL knowledge a plus

Why you'll love it here

REI Information Technology is a team of creative and smart technologists who work in a collaborative environment to build business value through technology. And, we have the support of a great company to tackle some dynamic challenges that will keep REI relevant for years to come. If you have a passion for the outdoors and want to be a part of innovating retail technology, this job is for you.


At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.