Lead Software Engineer

Posted Date: Oct-23-2018

Job ID: 12235

Job Type: Full Time

Job Function: Information Technology

City: Kent

State: Washington

Store: Kent Headquarters


What's cool about this job

REI’s Customer Technology team needs an entrepreneurial senior lead engineer to lead the Customer Accounts team, who can wear many technical hats and work in an agile, highly-collaborative environment and quickly organize and respond to customer issues and build/enhance customer facing capabilities. We are looking for a senior back-end software engineer who wants to join a team, whose goal it is to empower our customers to get outside and enjoy the outdoors with the right gear and expertise. If this co-op mission interests you, then we’d like to talk to you about a role on the REI Customer Technology team.  We have experience, gear and content that our customers love. We are looking for people who can help us solve hard problems in the Customer Accounts area, innovate across many dimensions, and simplify our customers’ search for outdoor gear and experiences. This team supports customer facing capabilities such as login, registration and credentials management. An entrepreneurial mindset, a passion for customer data security and ability to quickly adapt to customer and business feedback are crucial for this role. Experience working with both customer-facing systems as well as retail back-end systems are highly desirable


  • Acts as a technical lead or consultant on all projects including highly complex projects. Responsible for solving highly technical and complex problems on multiple projects
  • Collaborate closely with technology and product leadership, DevOps, QA, and other teams to orchestrate medium to large scale development efforts
  • Remain hands-on, contributing to multiple codebases, while also guiding the team
  • Coach and mentor your development team in all aspects of the agile development cycle. • Strong ability and desire to work in a close-knit, collaborative team environment
  • Promote culture of learning, collaboration and continuous improvement
  • Provides technical guidance to ensure installed systems are working effectively and proposed systems will meet organization’s future needs
  • Analyzes, designs, develops, implements, documents and maintains applications systems, working on highly complex work tasks or project assignments
  • Gathers, analyzes and translates business and non-functional requirements into a solution design
  • Leads meetings to define business requirements and technical solutions. Manages tasks, estimates resources, establishes timelines and prioritizes work
  • Designs, develops to specifications and maintains application code in accordance with the current development and project management methodologies and practices
  • Manages work assignments according to current project methodologies or as directed
  • Prepares required documentation for the portion of work assigned
  • Consults with Quality Assurance and Business Analysts in the development and execution of test plans
  • Formulates systems scope and objectives and resolves highly complex technical issues
  • Provides technical assistance and problem resolution for assigned systems. Leads resolution of production support problems in accordance with problem management and incident management policies and procedures. Coordinates problem resolution and change requests with vendors
  • Provides leadership to ensure that application changes follow change management policies and procedures
  • Prepares periodic and ad hoc status reports for each assignment to department manager and project manager
  • Identifies, provides recommendations and champions system process improvements. Ensures improvements and/or changes to operations are implemented and monitored to increase efficiency
  • Acts as a mentor and source for direction, training and guidance for less experienced departmental staff
  • May conduct technical walkthroughs with software engineers to ensure technical feasibility and standards across departments
  • Helps technical managers refine the hiring process, participates in hiring activities, and helps to onboard new team members
  • Performs all duties of a Sr. Software Engineer as time allows after considering the above


Bring your passion and expertise

  • Bachelor’s degree in computer science or related field, or equivalent training and experience
  • 8+ years engineering experience with large-scale applications as a Java backend engineer with extensive Spring Boot, REST, Oracle DB and Hibernate (or other JPA) experience
  • Microservices experience and some experience with reverse-engineering large, complex “monolith” systems of legacy code is highly desirable.
  • 2+ years as a team leader or a principal engineer
  • Experience working for a large (5000+ employees) retail company is highly desirable
  • Experience creating and executing implementation strategies for complex systems
  • Ability to apply highly complex principles, theories and concepts of the technical discipline and provide solutions to a wide range of complex tasks, projects and problems
  • Advanced knowledge and proficiency with systems, processes and development, or technical disciplines in a specific field
  • Ability to participate in on-call rotation for 24x7 service requirement. Ability to work on multiple assignments simultaneously
  • In-depth knowledge of technical solutions for line of business supported
  • Ability in all phases of technical writing for information or infrastructure systems
  • Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
  • Consolidates information from various sources including feedback from others to reach sound decisions
  • Considers the ultimate impact of decisions and actions on internal and external customers
  • Ability to set effective work goals, establishing priorities, and planning well in order to produce quality work
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
  • Clearly conveys and accurately receives information by a variety of methods and in various situations
  • Builds rapport with other teams inside and outside the organization • Acts upon opportunities, involves and influences others in the accomplishment of worthwhile organizational goals
  • Challenges the status quo, champions change and influences others to change

Why you'll love it here

We’re a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our over 6 million active members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 22 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 150 retail locations (and growing), REI offers unique competitive benefits to its more than 13,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.