Manager - Physical Security & Life Safety Systems


Posted Date
Job ID
Job Function
Asset Protection
REI City
REI State
REI Location
Seattle HQ
Remote Eligible
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism. 

This job contributes to REI’s success in protecting our people, product and profitability by leading the team responsible for providing best-in-class design, support, and maintenance of the physical security and life safety systems in our retail stores, distribution centers and experience-based locations. This manager will leverage strong project management skills and security mindset to create innovative security designs and lifecycle management plans for physical security infrastructures such as access control, intrusion alarms and CCTV systems. This position serves as a strong cross-divisional partner to internal teams and manages all associated vendor relationships and contracts. This position drives team results, ensuring on time, on budget project delivery as well as swift effective response to emerging security-related needs. 

  • Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
  • Ensures employees, vendor partners and contract workers adhere to legal and operational compliance requirements.
  • Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
  • Monitors operational statistics, reports trends, variances and issues, and takes appropriate action.
  • Manage the team responsible for designing and maintaining the co-op’s physical security and life safety systems.
  • Provide technical guidance on more complex issues.
  • Use sound project management principles to ensure security projects, programs and strategies are effectively implemented.
  • Assist in evaluating, updating and refining security policies and procedures and ensuring consistent compliance across various lines of the business.
  • Provide input and operational insight to overall security strategy and budget planning.
  • Responsible for overall program management and service delivery for security and life safety systems equipment including, but not limited to access control, fire detection, intrusion detection, electronic article surveillance (EAS) and CCTV systems.
  • In coordination with other Asset Protection leaders, identify and prioritize new capital security projects.
  • Manage vendor contracts, deliverables, relationships and service level agreements for maintenance of security systems and features.
Bring your passion and expertise
  • 7+ years in the security field with proven knowledge of physical security best practices to include, but not limited to design and optimization of physical security and life safety systems, crime prevention through environmental design (CPTED) principles and the Zones of Influence
  • 3+ years supervising teams to achieve specific outcomes.
  • 3+ years security design and project management, preferably in a retail environment
  • Ability to travel beyond your base location/region up to 20% of the time to both in state and out of state locations
  • Experience overseeing security installations during construction projects
  • Proficiency in a variety of security systems, applications, hardware and practices related to access control and video surveillance.
  • Working knowledge of physical security systems, principles and standards
  • Continuous improvement mindset with an emphasis on seamless, invisible security systems and excellent customer service
  • Certification(s) (or ability to obtain them) in common security systems
  • Certification in Crime Prevention Through Environmental Design
  • Strong verbal and written communication skills
  • Experience assessing various contracts, managing vendors and service level agreements
  • Creates a strong, mutually supportive work spirit and culture where people can do their best by establishing trust and inspires others.
  • Makes effective organization and people decisions in a manner consistent with REI's values and ethics.
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us. 

As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. 

The pay for this role is: $96400 - $154300 per year . 
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$96400 - $154300 per year
ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.