Manager - Security and Emergency Management

Posted Date: Nov-13-2019

Job ID: 15790

Job Type: Full Time

Job Function: Asset Protection

City: Kent

State: Washington

Store: REI Headquarters is moving to Bellevue, Spring 2020!

What's cool about this job

This job contributes to REI’s success by helping secure the co-op’s most valuable assets; our people and facilities. Responsible for the corporate office, distribution centers and special event Physical Security, Emergency Management and Business Continuity planning. Serves as a leader during crisis or emergency events across the co-op, including retail stores. Oversees and manages the development, implementation and update of the security plans, policies, guidelines and directives as they relate to the corporate office, distribution centers and special events. Manages employees and vendors engaged in physical and personnel security activities. Responsible for the development, update and compliance of appropriate assigned standards, policies, & procedures. Oversees the development, implementation, and updates the Business Continuity Plans and Emergency Preparedness programs. Investigates physical security breaches and criminally related activities, acting as the liaison with law enforcement agencies. Models and acts in accordance with REI’s guiding values and mission

  • Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
  • Supports the implementation of company programs, procedures, methods and practices to promote REI key messages
  • Challenges and inspires employees to achieve business results
  • Ensures employees adhere to legal and operational compliance requirements
  • Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions
  • Conducts and ensures the completion of performance reviews
  • Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results
  • Establishes and maintains visibility within the department
  • Monitors operational statistics, reports trends, variances and issues, and takes appropriate action
  • Develop and foster relationships with internal partners to deliver results and resolve issues 
  • Design, implement, and maintain innovative programs/systems to address incident response, business continuity, and emergency management risks
  • Solve large, complex, cross-functional challenges such as incident response procedures
  • Cultivate relationships with law enforcement, government agencies, and security professionals 
  • Lead and cultivate relationship with security vendors
  • Develop an in-depth understanding of businesses and needs
  • Develop a deep understanding of growth and development plans
  • Develop, implement, and maintain site or project specific security procedures
  • Prepare operation orders and direct security and vendor support
  • Partner with Human Resources, and Legal on security-related issues involving employees and third parties
  • Field security requests for short-term and non-recurring assignments

Bring your passion and expertise

  • 10+ years of direct people leadership in any environment
  • 7+ years of experience creating security policies and procedures
  • 7+ years of experience with access control and video surveillance software applications (e.g. Lenel, Milestone, OpenEye etc.)
  • 7+ years of experience working in a facility and observing security gaps in physical barriers, security officer procedures, policies, surveillance equipment, and alarm points
  • 4+ years of experience in dealing with security vendors and contractors
  • 4+ years of experience in emergency response
  • Excellent writing skills and the ability to review and edit the work of others
  • Outstanding interpersonal skills required to establish and maintain positive relationships with other employees and external partners
  • Experience presenting to large groups and senior executives
  • Available to work nights, weekends, and holidays as needed
  • Travel 10-25% of the time, with possible on-call responsibilities
  • Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts
  • Creates a strong, mutually supportive work spirit and culture where people can do their best
  • Establishes trust and inspires others
  • Makes effective organization and people decisions in a manner consistent with REI's values and ethics
  • Delivers on commitments and holds others to same
  • Champions the organization and advocates solutions in the overall Company's best interest
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. 
  • Consolidates information from various sources including feedback from others to reach sound decisions
  • Considers the ultimate impact of decisions and actions on internal and external customers
  • Fosters change in company direction. Effectively plans and executes changes
  • Bachelor’s Degree in a related field or equivalent work experience.

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 22 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 150 retail locations (and growing), REI offers unique competitive benefits to its more than 13,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.