Manager, Studio Planning

Posted Date: Oct-10-2018

Job ID: 12163

Job Type: Full Time

Job Function: Marketing

City: Kent

State: Washington

Store: Kent Headquarters

What's cool about this job

REI is looking for a Photo Studio Planning Manager who will be stationed at REI headquarters. This individual will manage two Vendor Asset Coordinators, and will work closely with the Production team, In-Studio Producer and Product Copy team to orchestrate the product flow and work throughout the REI product studio. We’re looking for someone who has worked in a photo studio, who has a proven ability to partner, plan and optimize the product photography production workflow. This person will prioritize the merchandise product lists and seasonal priorities, manage the acquisition of vendor product imagery and videos, and partner on the acquisition of samples from the merchandise teams or the product distribution center to be shot in-house. The right individual has a process-improvement mindset and will apply Lean methodologies to the work to increase studio capacity. An ideal candidate applies a “customer first” mindset, keeping the customer at the center of what the studio does. 

  • Support cross-divisional campaign/event priorities through merchandise product lists and recurring meetings to align the timing of work
  • Own and communicate priorities and time lines to the Vendor Asset Coordinators, Studio and Product Copy team
  • Plan and manage the workload of a high-volume, fast-paced e-commerce product photography studio that shoots up to 500+ products per week
  • Plan, forecast and coordinate workload and capacity for the product studio. This includes on-model shots, baseline/flat lay-down photography and vendor-supplied imagery/videos
  • Collaborate with cross-divisional teams to understand forecasts, schedules and future needs of the business
  • Create, maintain and monitor reports to ensure critical information is going out to all studio and partner teams 
  • Work collaboratively with Campaign Project Managers, Creative Directors/Art Directors, Studio Operations Manager, Merchandise & Production team and Product Copy team to ensure everyone is able to meet deadlines
  • Continuously improve processes and keep studio procedures up to date ensuring they are communicated proactively to full-time staff and contractors

  • Prioritize work based on seasonal campaign/event product lists, product flow, studio capacity and campaign launch requirements
  • Plan for incoming photo needs and help to coordinate the timing of activities within the studio; work closely with producers to align schedules
  • Partner with the Studio Producer to schedule talent for studio work
  • Communicate and partner daily with Studio Operations Manager and Merchandise & Production Manager to ensure studio photographers and stylist staff are maximized
  • Ensure all necessary information and materials are available and reviewed by the teams
  • Partner closely with the Merchandise & Production Manager to prioritize the sample product inventory (inbound, in-studio, location and outbound)
  • Develop and establish policies, procedures and practices to ensure the photo studio operates efficiently to meet company standards and planned objectives
  • Apply Lean methodologies focusing on process improvement and increasing studio output, while always keeping our customers at the center of our work
  • Partner with IT to bring innovative technical solutions to improve workload visibility, studio productivity, quality and sustainability
  • Coordinate with Studio Operations Manager, Merchandise & Production Manager and Studio Producer to ensure we have a “bench” of qualified contract photographers and stylists to support workload
  • Lead weekly production meetings with Studio Operations Manager, Merchandise & Production Manager and In-Studio Producer
  • Work with the Studio Operations Manager, Merchandise & Production Manager and Studio Producer to conduct post-games with art directors and pre-media to ensure studio standards meet their current expectations
  • Proactively identify, communicate and solve any issues occurring throughout the planning process
  • Work with Merchandise & Production Manager, Merchandising and REI Co-op Brands to secure missing product to shoot
  • Direct Vendor Asset Coordinators when product needs imagery/video from our vendor partners to fill gaps on the site

Bring your passion and expertise

  • Minimum 3 years of studio operations or studio production experience
  • Ability to proactively manage, meet and exceed deadlines through resource forecasting and planning
  • Excellent project manager skills and a keen ability to implement process and tools
  • Proven track record of leading and inspiring a team of 2 to 8 full-time staff, plus contractors/freelancers, preferably in a retail fashion photography setting
  • Adept at balancing process efficiency with the creative process
  • Excellent technical skills
  • Experience leading evaluation and implementation of studio workflow software through partnerships with IT teams, vendors and technically inclined staff
  • Intermediate to advanced technical skills using current photo-capture software and studio workflow applications (Capture One, ShotFlow One, Workhorse)
  • Broad understanding of usage rights, the legal applications of digital asset management and the photo industry at large
  • 5+ years of studio photography experience
  • 3+ years of managing an e-commerce photo studio
  • 3+ years of managing people in a studio setting

Why you'll love it here

The REI Co-op is a specialty outdoor retailer, headquartered near Seattle. The nation’s largest consumer co-op, REI is a growing community of more than 17 million members who expect and love the best quality gear, inspiring expert classes and trips, and outstanding customer service. Since its founding in 1938, REI has worked to awaken a lifelong love for the outdoors, for all, through sustainable growth and reinvestment into the communities it serves. In 2017, nearly 70 percent of its profits went right back to the outdoor community, supporting employee retirement, helping fund trail work, returning dividends to its members and supporting nonprofits that get people into the outdoors. 

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.