Posted Date: Dec- 4-2018
Job ID: 12487
Job Type: Full Time
Job Function: eCommerce / Online
Store: Kent Headquarters
The Manager of Online Community Management contributes to REI by leading the development of REI’s digital community forums. This role will help create a platform where millions of our customers and members from our outdoor community will engage in compelling discussions around outdoor gear, activities, experiences, workshops, and stewardship. The successful candidate has experience growing and scaling community social media programs, that leverage the strengths of the platforms and the communities that play within them. The role will oversee the administration and moderation of the community platform, partner with marketing to develop campaigns, participate in cross-divisional initiatives, and leverage features of the community platform to achieve goals. This Manager will lead the creation of a distinct point of view on the look, feel, sound (overall taxonomy) that shows up in our social channels, and push forward strategies to ensure we are advocating for our member community and driving value to the brand.
Real. Alive. Connected. These are a few words that describe life at REI. Whether it’s in our careers or in the great outdoors, we aspire to adventure in all ways! At REI we value our customers; we work hard to earn our reputation for quality and integrity every day. Our commitment remains the same as when we started out in 1938: to inspire, educate and outfit for a lifetime of outdoor adventure. Join a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. Get ready to harness your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!
REI is proud to be an Equal Opportunity Employer.
At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.
With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.
REI is an Equal Opportunity Employer