Principal Product Manager, Payments


Posted Date
Job ID
Job Function
Enterprise Services
REI City
REI State
REI Location
Seattle HQ
Remote Eligible
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job
REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism. 

The Principal Digital Product Manager will drive the product vision, roadmap, discovery, and delivery for the payment platforms that serve REI’s business and customers.  

In this role, you’ll be expected to own the product vision for the Payment Platform and clearly develop and articulate a strategy and roadmap to the team and stakeholders, including senior leadership, as you make progress in advancing the vision of the platform.

You will lead a cross-functional team including designers, engineers, and architects, and partner closely with a broad range of senior colleagues across the Co-op to deliver the payment platform that serves our customers and the Co-op.

You'll join a fast-paced, growing, and passionate community where you'll be empowered to define best practices, discover and deliver impactful solutions to our customers, and drive the mission of the Co-op. 

REI is a different kind of company. As a co-op, we put purpose before profits and act in the long-term interests of our members. We believe time outside is fundamental to a life well lived, and as a member of the REI Experiences team, you’ll contribute to REI’s mission to connect every person to the power of the outdoors and engage them in the fight to protect it.  

How You’ll Be Successful 

Customer-Led and Data-Driven Strategic Mindset 
  • Develop qualitative and quantitative data insights from customer research, data analysis and business analytics to help drive solutions.  
  • Consistently advocate effectively for the customer's point of view during product ideation. Serve as the team's expert on the user and their needs. 
  • Adept at clarifying ambiguity and breaking down complex problems to develop clear, compelling strategic plans. 

Test and Learn Mentality 
  • Foster a product culture that values continuous testing and learning and welcomes failure as a pathway to innovation. 
  • Create an iterative roadmap where experiments are leveraged to consistently refine and focus future direction and resourcing. 

Transform our payment platform while bringing people together: 
  • Collaborate fluently with design and engineering. Recognize dependencies, remove barriers, and ensure smooth product delivery.  
  • Effectively communicate and align with multiple product teams, stakeholders, and executives to drive towards common goals. 
  • Productively challenge the status quo, champion change, and influence others to change. 
  • Build rapport across the team and stakeholders.
Bring your passion and expertise
  • 10+ years of Product Management experience with a proven track record of delivering payment products and platforms serving multiple channels. 
  • Deep understanding of the global payments industry (consumers, merchants, acquirers, networks, issuers, etc.), payment types & methods (credit card, debit card, alternative methods of payments), consumer & merchant payment channels (e/m-commerce, POS, etc.), modern technology stacks (cloud, big data, microservices, API's, etc.), and industry business models.
  • Experience working collaboratively with architects, engineers, UX designers, and data analysts. 
  • Technical fluency and ability to clearly communicate user and business benefits for various technologies; comfort communicating technology concepts, trade-offs and new opportunities with team members and stakeholders. 
  • Proven ability to use a range of discovery tools.  
  • Demonstrated ability to self-serve data needs and identify sources of information that would strengthen current data infrastructure. 
  • Proven ability to leverage data and insights to make informed product decisions, including prioritization. 
  • Bachelor’s degree or equivalent practical experience; MBA preferred. 

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.
As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. 

The pay for this role is: $127600 - $204100 per year . 
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$127600 - $204100 per year
ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.