Principal Product Manager - Product Detail Page

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Posted Date
02-03-2022
Job ID
23184
Job Function
eCommerce / Online
REI City
Seattle
REI State
Washington
REI Location
Seattle HQ
Remote Eligible
Yes
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism. 

REI is a different kind of company. As a co-op, we put purpose before profits and act in the long-term interests of our members. We believe time outside is fundamental to a life well lived, and as a member of the Product team, you’ll contribute to REI’s mission to connect every person to the power of the outdoors and engage them in the fight to protect it.

The Experience Product team is looking for a Principal Product Manager to lead the work on the core Product Detail Page (PDP) and the Expertise workstream. Both are influential products with significant overlap, spanning multiple customer touchpoints and customer segments. The PDP is essential to the shopping journey, providing customers with all the information that they need to make a purchase decision. However, not all the gear and apparel the Co-op offers is easy to shop for online because of the inability to test out and try on – this is where we believe our expertise truly help customers buy with confidence. In this role, you will be responsible for delivering customer and business outcomes for these workstreams by crafting and driving a product vision and roadmap.

Our product managers help drive our product vision and build experiences that are inspiring, inclusive, human, purposeful & trustworthy.


You'll be working with enterprise and domain architects, UX/CX leaders, and other directors, executives, and stakeholders across the Co-op, including but not limited to Retail, Sales & Customer Service, Membership, and Marketing.

You'll be expected to own the product vision, and clearly develop and articulate a strategy and a roadmap to team members and stakeholders.

You'll join a fast-paced, growing, and passionate community where you'll be empowered to define best practices, discover and deliver impactful solutions to our customers, and drive the mission of the Co-op.

  • Determines the product vision and clearly translates the vision into clear requirements for the near-term and long-term roadmap.
  • Leads a product team to solve our co-op's biggest and most complex customer problems, often spanning across divisions
  • Leads a team (or potentially multiple teams) to solve ambiguous and complex problems.
  • Develops qualitative and quantitative data insights from customer research, data analysis, and business analytics to help drive solutions.
  • Consistently advocates effectively for the customer's point of view during product ideation. Will be recognized as the team's expert on the user and their needs.
  • Build a short- and long-term learning agenda and craft clear experiments to identify opportunities in an ambiguous areas and test our best ideas. Will help inform hypotheses with insights.
  • Collaborates fluently with design and engineering to implement experiments. Recognizes dependencies, removes barriers, ensures smooth product delivery, and proactively communicates risks to stakeholders.
  • Effectively communicates and aligns with multiple product teams, stakeholders, and executives to drive towards common goals.
  • Actively utilizes and helps improve product practices for the Co-op.  A recognized expert and respected product management practitioner.
  • Determines the product vision and clearly translates the vision into clear requirements for the near term and long-term roadmaps

  • Responsible for a complex platform with a broad set of capabilities, services, and integrations. 

  • Expected to anticipate and deliver new functionality that meets the needs of a diverse set of clients.

Bring your passion and expertise

  • 10+ years’ experience managing technical platforms – or - 10+ years’ general digital product experience, including 7+ years’ experience as a Product Manager or equivalent combination of education and experience.
  • Experience working collaboratively with engineers, data analysts, solution & domain architects
  • Experience designing and executing product discovery and product optimization for internal tools and users
  • Technical fluency; comfort in understanding and discussing technology concepts, scheduling tradeoffs and new opportunities with technical team members
  • Fluency with API design principles, able to clearly communicate platform benefits from API design choices.
  • Familiarity with fundamental concepts of Systems Thinking
  • Understanding of data value streams, and ability to identify data quality concerns
  • Experience in building and operationalizing holistic solutions that meet the needs for multiple lines of businesses
  • Proven track record of delivering impactful products / services to a broad customer base in an agile environment.
  • Proven ability to leverage data and insights to make informed product decisions
  • BA/BS in computer science, engineering, related disciplines or equivalent practical experience
  • Experience with Grafana or similar analytics tools to derive insights and drive decisions preferred
  • A strong understanding of product experimentation methods and experience with execution preferred


REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us. 

As required by applicable Pay Transparency laws, REI provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. The salary range for this position may be lower or higher in different markets.

The pay for this role is: $85,000 to $170,000 per year  
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$85,000 to $170,000 per year
NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.