Principal Site Reliability Engineer (SRE)


Posted Date
Job ID
REI City
REI State
REI Location
Seattle HQ
Remote Eligible
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

The Site Reliability team works closely with all application and infrastructure teams across to bring a full-stack perspective on how our microservices and infrastructure are working together. We ensure the entire stack is working seamlessly to create the best customer experience possible.

We are looking for a Principal Site Reliability Engineer (SRE) to join the team. This is a unique opportunity for a passionate engineer to lead and participate on an innovative team, grow their skills, and explore new technical challenges.

The team supports and espouses the DevOps mindset and drives the application development community to share and incorporate new concepts and technologies which support our objectives.

Responsible for

  • Running a complex hybrid cloud website and troubleshooting problems as they arise using automation whenever possible.
  • Building monitoring tools and alerting capabilities. 
  • Building infrastructure and platform components, mostly in AWS.
  • Site security, collaborating with our Security Engineering team.
  • Ensuring site performance and capabilities by participating in performance, load, and stress testing.
  • Evangelizing SRE’s mission  to REI’s engineering community including cloud engineering best practices and operational readiness.
  • Assessing and determining root cause analysis of problems, turning them into opportunities to positively impact performance, reliability, and security.  
  • Advocating for the end customer and delivering a customer experience that exceeds expectations. 
Bring your passion and expertise

You’re passionate about

  • Acting as an effective technical lead on projects.
  • Coaching and mentoring application teams regarding DevOps and Operational Readiness best practices.
  • Providing technical leadership and training to less experienced team members.
  • Automating all aspects of software delivery and operations.
  • Agile work methodologies such as Scrum and Kanban. 

Your Experience

  • Expert skills in a minimum of one of the following areas: Linux administration, Java development and jvm support, or website infrastructure.
  • Proficient in scripting and automation (Python, Bash, etc).
  • Experience leading engineers in operating complex large-scale applications, or websites.
  • Strong background building, deploying, and using monitoring tools such as Netdata, Graphite, Grafana, Elasticsearch, New Relic, Cloudwatch, etc.
  • Cloud Experience, preferably with AWS & Terraform.
  • Experience supporting and deploying microservices, including building, maintaining, and deploying containers.
  • Continuous delivery tooling: nexus, Jenkins, bitbucket, etc.
  • Security experience in website operations and development best practices.
  • Development background, especially in Java (nice to have but not required).
  • Ecommerce experience (nice to have but not required).

What we offer

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 16,000 employees, including:

  • Competitive pay and bonus program
  • Affordable medical, dental, and vision coverage and free Employee Assistance Program (EAP)
  • Automatic 5% of base salary annual 401(k) corporate contribution
  • Substantial discounts at REI and other vendors, free REI equipment rentals, and challenge grants to help employees reach personal outdoor goals
  • A strong work-life balance, generous time off, and paid days to get outside and support your community

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.



As required by applicable Pay Transparency laws, REI provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. The salary range for this position may be lower or higher in different markets.

The pay for this role is: $85,000 to $170,000 per year  
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$85,000 to $170,000 per year
ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.