Program Specialist - Visual Merchandising Workshop


Posted Date
Job ID
Job Function
REI City
REI State
REI Location
Seattle HQ
Remote Eligible
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job
REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism. 

This role will be on site each day at the Georgetown Workshop in Seattle, WA.

This job contributes to REI's success by driving performance through the management of REI's VM Shared Spaces. This ownership encompasses program management from program vision to execution, including budgeting, planning, strategy, project management, partnering/resourcing, optimization/analysis, maintenance, scheduling, and execution. 

  • Support seasonal project execution by maintain open lines of awareness and communication between all cross-divisional partners that utilize REI’s VM designed shared spaces. 
  • Drive awareness through proactive and unsolicited updates and communication on key-milestones, initiatives, events, and logistics. 
  • Responsible for managing and maintaining REI’s Visual Merchandising shared space in partnership with merchandising, retail operations, facilities, marketing, brand, corporate services, and SEVM teams. 
  • Serve as the primary contact and stake holder for all deliverables and projects requiring support and use of REI’s delegated shared spaces.
  • Support the VM team in any required capacity through program and project management when needed (on-site or virtual).  

Shared Space Management
  • Provide a healthy and logistically functional workspace in support for all visual merchandising initiatives by partnering with merchandising, sample coordinators, fixtures, facilities, print, loss prevention, retail operations, marketing, store experience, visual merchandising, and others.
  • Be physically present to manage and represent REI’s shared space (currently located in Georgetown) and act as the representative for the SEVM org.
  • Partner with all cross-divisional partners in maintaining and coordinating schedules and use of the space. 
  • In partnership with merchandising operations, serve as the primary point of contact for all building access for all employees without access while maintaining an accurate list of REI employees who should have building access and an assigned level of authority.
  • Receive, vet, process, and verify intake requests from all individual and cross-divisional leaders requesting or seeking use of REI’s shared spaces. 
  • Partner with facilities and loss prevention in maintaining a safe and healthy work environment in accordance with REI’s Policies and Procedures. 
  • Coordinate logistics with all cross-divisional partners for the receipt and shipping of all incoming and outgoing freight, products, fixtures, and other materials needed in support of REI’s VM Initiatives. 
  • Maintain daily operations and organization of REI’s shared space including but not limited to cleaning, maintenance, and organization of the space and all assets within. 
  • Responsible or reporting all maintenance needs to corporate services.
  • Preserve and protect REI’s on-site assets and workspaces including but not limited to storage and supplies, wood shop space, computers, and peripherals. 
  • Maintain, receive, and oversee all current and future storage needs. 
  • Serve as the primary coordinator for all use of meeting rooms by resolving conflicts (where necessary), providing information to REI’s guests and employees, and serving as the primary source of information and support for all employees. 
  • Will lift up to 24 lbs Continuously, and up to 50 lbsfrequently. Will occasionally lift up to 150 lbs with the assistance of another worker, or over 50 lbs with the assistance of a lifting device (gantry).
  • Will push/pull up to 24 lbsFrequently.  Heavy items are pushed/pulled on casters, over a wood plank and/or concrete floor surface.

Bring your passion and expertise
  • 2-3 years’ experience, preferably with a Specialty retailer
  • 3-5 years’ experience in program or project management
  • Preferred merchandising experience in the retail industry
  • MAC/PC Proficiency (including Microsoft Office Applications)
  • Preferred experience utilizing project management software & scheduling tools
  • Preferred experience with retail fixtures, components, packaging, assembly, and application
  • Ability to be productive and flexible in a fast-paced environment 
  • Excellent strong verbal and written communication skills
  • Ability to collaborate up, down and across the organization
  • Ability to navigating ambiguous, evolving role definition, serving multiple work groups and personalities
  • Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals
  • Flexible in one's viewpoints and positions in order to support the direction taken by others at REI
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
  • Consolidates information from various sources including feedback from others to reach sound decisions
  • Considers the ultimate impact of decisions and actions on internal and external customers
  • Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
  • Clearly conveys and accurately receives information by a variety of methods and in various situations
  • Builds rapport with all kinds of people inside and outside the organization
  • Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals
  • Challenges the status quo, champions change and influences others to change

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us. 

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$23.75 to $46.75 per hour
ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.