Regional Guide Lead - Bay Area


Posted Date
Job ID
Job Function
Outdoor Education
REI City
REI State
REI Location
Bay Area Adventure Center
Remote Eligible
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What's cool about this job
REI Experiences is a fast paced, fun, and innovative team. Over the next 2 years we are working together toward doubling the number of participants we engage through inspiring outdoor experiences while also tightening REI’s connection in the local community.  This job contributes to REI’s success by guiding field experiences for our customers and leading guide staff in the region or specified remote and seasonal location. Your core focus will be supporting the day-to-day operations in collaboration with Field Services management.  Responsibilities will include:

  • Lead and facilitate Experiences programming
  • Administer programming and training for all guide staff
  • Provide insight to Regional Program Coordinator and Guide Management on location staff needs
  • Setup communication plan for the high season
  • Assist with programmatic leadership and role modeling and providing feedback regarding performance expectations
  • Plan and facilitate all necessary venue scouting & onsite training

Seasonal Remote Location specifics:

  • Work with Supervisor, Field Operations and team to plan remote location operational needs and setup for the season
  • Plan and manage gear, equipment and bulk food inventory
  • Document and report any guide-related incidents involving customers or damage to the rental property or equipment

Bring your passion and expertise
Do you aspire to adventure? Do you thrive in the outdoors and want to help others do the same? Bring your passion to REI and help fulfill our mission to educate, inspire and outfit our customers for a lifetime of outdoor adventure and stewardship. REI Experiences helps people experience the outdoors through education and by making it easy for people to get outside and enjoy the outdoors. We provide entry-level to intermediate-level outdoor education programs in everything from Rock Climbing to Kayaking to Mountain Biking to Navigation. Here are the skills and experience levels we look for in teammates:

Required Qualifications:
  • 2+ years professional guiding experience
  • Wilderness First Aid or Responder and CPR certification (Wilderness First Responder may be a job requirement in some locations. If required and candidate is hired without current certifications, candidate must complete within the first 3 months of hire.) 
  • Experience  in at least one of these activities: Climbing, Kayaking, Stand-up Paddle-boarding, Hiking, Backpacking, Mountain Biking, Snowshoeing   
  • Valid in-state drivers’ license with an acceptable driving background and ability to obtain a medical examiner’s certificate which includes a physical and drug screen.  
  • Strong leadership and communication skills
  • Strong decision-making skills
  • Attention to detail

Preferred Qualifications:

  • Relevant certification or equivalent experience in technical outdoor skills (AMGA, ACA, etc.) 
  • Prior leadership, management, or supervisory experience
  • Expertise in at least one of the remote locations we operate
  • Proficiency with Microsoft Office and software

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.