Retail Department Manager, Arcadia

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Posted Date
06-22-2022
Job ID
25133
Job Function
Retail Management
REI City
Arcadia
REI State
California
REI Location
Arcadia
Remote Eligible
No
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism. 

As a Retail Department Sales Manager, you are a key member of the retail store management team. In this role, you will be a critical leader in the store coaching, developing, and motivating sales teams to directly impact REI’s organizational goals. You will report directly to the Store Manager and will manage a team of retail staff to deliver on business goals of sales, memberships, and service. In this role you will spend most of your time as an active, visible leader, motivating, directing, and coaching hourly staff. Specific responsibilities include:

  • Leverages tools, reports and insights to make appropriate business adaptations that result in increased sales and service
  • Directs the execution of our core standards and overall visual direction to maximize sales
  • Builds agile, service-focused teams to deliver on the evolving expectations of our customers
  • Drives sales through all channels by maximizing selling behaviors. Capitalizes on all promotional events through successful event execution and staff excitement
  • Delivers motivational experiences for our members and customers through effective execution of outdoor programs and outreach
  • Aligns with company direction and communicates critical company strategies and changes to teams as needed
  • Recognizes and rewards team members to strengthen engagement and cultivate teamwork
  • Provides dynamic and regular customer-focused feedback and engages in two-way dialogue
  • Recruits and develops diverse leaders from inside and outside the organization.
  • Ensure execution of all visual merchandising standards 
Bring your passion and expertise
Are you a bold leader? Do you thrive in the outdoors? Are you ready to lead and coach a dedicated teams to reach organizational goals? Bring your leadership skills to REI and help us strengthen our co-op by promoting the REI culture within the co-op and evangelizing our brand to our external customers. We pride ourselves on living our values and we look to our store leadership teams to deliver on that promise. Ready for your next adventure? Take a look at the skills we look for in our Sales Managers:
  • Minimum of 3+ years of successful retail management experience
  • Demonstrated dynamic leadership skills with the ability to lead, motivate and develop future leaders
  • Proficiency in interpreting and using retail financial metrics to drive key performance indicators
  • Demonstrated ability to set standards and hold team members accountable
  • Effective communication skills
  • Commitment to deliver an outstanding customer experience
  • Demonstrated experience in Visual Merchandising 
REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us. 
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

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NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.

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