Retail Safety and Security Specialist - Lincoln Park, Chicago
Posted Date: Mar-25-2019
Job ID: 13388
Job Type: Full Time
Job Function: Asset Protection
Store: Lincoln Park
What's cool about this job
This job contributes to REI’s success by ensuring the security and safety of your store team and members by providing a presence on REI property and events. Activities include but are not limited to: fostering partnerships with and training store management and staff and taking action to address shrink and security. Models and acts in accordance with REI’s guiding values and mission.
- Demonstrated ability to proactively partner with key stakeholders at all levels
- Monitors, assesses and takes action to address physical security and safety of retail store(s) and events.
- Is engaging and has a positive attitude to all members and teams.
- Makes consistent patrols in and around retail store(s)/events, checking for unsafe conditions, hazards, security violations, and unauthorized persons.
- Observes, verbally deescalates and reports incidents or suspicious activity to Asset Protection team and store management. Prepares narratives, logs, and case reports as required.
- When requested, represents REI in court.
- May support other market stores with Asset Protection services.
- Adheres to REI’s policies and procedures and ensures that such policies and procedures are implemented throughout the store.
- Assists management in the event of any emergencies.
- Protects evidence or scene of incident in the event of emergencies and provides direction or information to others.
- Participates in periodic training and subject matter updates for the store team
- May create and/or execute the security strategy for special REI events.
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary.
Bring your passion and expertise
- Minimum of 3 years of security experience, including CCTV usage, in a retail store setting with a national brand (or equivalent experience)
- Knowledge of local laws on theft, shoplifting and apprehension.
- Ability to apply effective analytical and critical thinking skills, solve problems independently and as part of a team.
- Demonstrated ability to effectively convey knowledge, information and skills to others through in-person and virtual sessions.
- Experience with PC applications, preferably Microsoft Word, Excel, Outlook and Access.
- Strong interpersonal and writing skills; ability to interact well and build rapport with individuals at all levels within and outside the organization.
Why you'll love it here
Real. Alive. Connected. These are a few words that describe life at REI. Whether it’s in our careers or in the great outdoors, we aspire to adventure in all ways! At REI we value our customers; we work hard to earn our reputation for quality and integrity every day. Our commitment remains the same as when we started out in 1938: to inspire, educate and outfit for a lifetime of outdoor adventure. Join a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. Get ready to harness your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!
At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 22 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.
With more than 150 retail locations (and growing), REI offers unique competitive benefits to its more than 13,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.
REI is an Equal Opportunity Employer