Retail Security and Safety Specialist

Posted Date: Jul- 2-2019

Job ID: 14806

Job Type: Full Time

Job Function: Asset Protection

City: Washington

State: District of Columbia

Store: Washington, DC


What's cool about this job

This job contributes to REI’s success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store. Among the activities the incumbent performs are: (i) assisting in conducting Asset Protection training of store management and staff; (ii) providing a visible presence and deterrent to protect both assets and employee’s. (iii) in consultation with the Market Manager of Asset Protection department, making recommendations or taking action to address shrink and physical security. Models and acts in accordance with REI’s guiding values and mission.

  • Demonstrated ability to proactively partner with key stakeholders at all levels
  • Monitors, assesses and takes action to address physical security and safety of retail store(s) and events
  • Is engaging and has a positive attitude to all members and teams
  • Makes consistent patrols in and around retail store(s)/events, checking for unsafe conditions, hazards, security violations, and unauthorized persons
  • Observes, verbally deescalates and reports incidents or suspicious activity to Asset Protection team and store management. Prepares narratives, logs, and case reports as required
  • When requested, represents REI in court
  • May support other market stores with Asset Protection services
  • Adheres to REI’s policies and procedures and ensures that such policies and procedures are implemented throughout the store
  • Assists management in the event of any emergencies
  • Protects evidence or scene of incident in the event of emergencies and provides direction or information to others
  • Participates in periodic training and subject matter updates for store team
  • May create and/or execute the security strategy for special REI events. • Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Bring your passion and expertise

  • Minimum of 3 years of security experience, including CCTV usage, in a retail store setting with a national brand (or equivalent experience)
  • Knowledge of local laws on theft, shoplifting and apprehension
  • Ability to apply effective analytical and critical thinking skills, solve problems independently and as part of a team
  • Demonstrated ability to effectively convey knowledge, information and skills to others through in-person and virtual sessions
  • Experience with PC applications, preferably Microsoft Word, Excel, Outlook and Access
  • Strong interpersonal and writing skills; ability to interact well and build rapport with individuals at all levels within and outside the organization
  • Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals
  • Flexible in one's viewpoints and positions in order to support the direction taken by others at REI
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
  • Consolidates information from various sources including feedback from others to reach sound decisions
  • Considers the ultimate impact of decisions and actions on internal and external customers
  • Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
  • Clearly conveys and accurately receives information by a variety of methods and in various situations
  • Builds rapport with all kinds of people inside and outside the organization
  • Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals
  • Challenges the status quo, champions change and influences others to change.

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 22 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 150 retail locations (and growing), REI offers unique competitive benefits to its more than 13,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.