Senior Business Systems Analyst, Supply Chain Systems


Posted Date
Job ID
Job Function
Information Technology
REI City
REI State
REI Location
Seattle HQ
Remote Eligible
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job
REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism. 

This is an exciting opportunity in REI’s Supply Chain Systems team to work with a strong team of technology specialists in designing, developing, and supporting software applications that power REI’s distribution centers.  As the Senior Business Systems Analyst, Supply Chain Systems, you will ensure the alignment of the Supply Chain team’s business strategy to the planning and execution of technology projects.  

  • Serve as a liaison between the Supply Chain business and Technology teams to ensure business needs and requirements are understood, valued, prioritized and communicated for demand requests and projects
  • Document and analyze existing business processes and design new business processes; understand gaps and develop transition plans for new business processes
  • Manage the business requirements process for technology projects by facilitating, gathering, documenting, validating, prioritizing, and establishing baseline business requirements for demand requests in the Supply Chain domain 
  • Work with technical team members to transform and develop new requirements into design and implementation components 
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details 
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans 
  • Develop, support, and advocate for creation of business cases for demand requests
  • Contribute to financial and business value analysis
  • Ensure testability and traceability of requirements 
  • Provide deployment support
  • Lead the team in continuous improvement
  • May perform other ancillary duties as assigned, including but not limited to work such as:  coordination of end-user testing, troubleshooting, business consultation, training, and organizational change management

Bring your passion and expertise
Required skills and experience

  • 3+ years direct work experience as a Senior Business Analyst or Business Analyst on large scale programs or portfolios
  • Demonstrated understanding of supply chain business and systems processes, and an ability to understand and explain issues from both a technical and a business functional point of view
  • Experience with warehouse/distribution operations and logistics processes 
  • Able to troubleshoot system problems from a functionality perspective, especially when supporting end-user testing and training
  • Exceptional verbal & written communications, teaching, facilitation & negotiation, leadership & influencing skills
  • Demonstrated ability in the facilitation, identification, validation, documentation, prioritization, and management of business requirements 
  • Demonstrated proficiency in business analysis tools, such as use cases, data modeling, process modeling, context diagrams, systems diagrams, etc.
  • Demonstrated ability to manage and resolve conflict
  • Ability to conceptualize and recommend solutions to business problems
  • Ability to travel to up to 10% (visiting each one of our three distribution centers once a year as needed)

Preferred qualifications

  • Bachelor’s degree in computer science, business management, or related field, or equivalent training and experience
  • Previous experience in multi-channel retail environment 
  • Experience working with Manhattan Associates Warehouse Management (WM)
  • Experience working with peripheral supply chain management applications, such as labor management systems or transportation management systems

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.
As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. 

The pay for this role is: $83700 - $134000 per year . 
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$83700 - $134000 per year
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§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.