Senior Product Manager, Member Community

Posted Date: Sep-21-2021

Job ID: 21514

Job Type: Full Time

Job Function: eCommerce / Online

City: Seattle

State: Washington

Store: Seattle HQ

Remote Eligible: Yes



Please visit the Covid-19 Hiring Updates before applying


What's cool about this job

Today, more than ever, people are seeking connection with others who share their passions and interests.  REI’s 20 million lifetime members represent one of the largest collections of outdoor lovers in the world.  We are on a mission to connect those members and build a thriving community.  Joining REI should feel like being embraced into the largest community of outdoor lovers in the world.  We are looking for the right product leader to help us achieve that vision.  Are you an experienced Product Manager?  A natural community builder?   An outdoor lover?  Then this is the job for you.  Imagine what you could create with the assets of REI aligned with you.

Key responsibilities include:

  • Work with key business leaders to develop an aligned vision for a thriving community of REI members
  • Coordinate and collaborate with stakeholders align on the next step toward that vision.  
  • Run an agile product team to deliver the digital aspects of plan
  • Test and learn to deliver results.  Run experiments, analyze results, distill learnings, and scale what works.
  • Communicate your plan, learnings and results out to the organization.  
  • Manage prioritization and trade-offs, getting alignment with stakeholders when needed
  • Proactively identify and resolve strategic issues that may impede the team’s ability to meet goals
  • Set objectives key results and be accountable for our progress toward them.

Bring your passion and expertise


  • 5+ years of product management experience on consumer digital products
  • Demonstrated ability to build an inspiring product vision and create organizational alignment to solve customer problems
  • Strong communication skills with a variety of stakeholders from business partners to engineers and designers
  • Demonstrated ability to work successfully with engineering and design to build digital consumer products
  • Demonstrated ability to build community. 
  • Startup experience a plus.  You are crafty and resourceful.
  • Bachelor’s degree or equivalent practical experience 
#LI-BS1

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

NEW YORK CORRECTION LAW
ARTICLE 23-A, Section 753
LICENSURE AND EMPLOYMENT OF PERSONS PREVIOUSLY CONVICTED OF ONE OR MORE CRIMINAL OFFENSES

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.