Senior Product Manager, Mobile

Posted Date: Apr-11-2019

Job ID: 13938

Job Type: Full Time

Job Function: eCommerce / Online

City: Kent

State: Washington

Store: Kent Headquarters

What's cool about this job

The Senior Product Manager, Mobile position contributes to REI’s success by leading the definition, development and deployment of mobile app solutions across the Co-op.  You have a love for imagining new mobile experiences, leading project teams, and interacting with customers on a regular basis to understand their needs.

This role will leverage experience defining product strategy, driving a roadmap, and collaborating with the creative and technology teams to deliver software. You will monitor trends and emerging technologies and assess how new opportunities can be leveraged to connect people to our Co-op and create a seamless experience. The Senior Product Manager leads high-impact development initiatives, and acts as a representative in cross-divisional forums. You will act as a product evangelist to key stakeholders at all levels of the organization. 

Collaborates with leadership and key stakeholders to establish a vision for REI’s consumer and enterprise mobile app ecosystem.
Creates a product strategy and evangelizes it throughout the organization.
Assesses the value of opportunities and assists in business case creation.
Identifies KPIs, sets product performance goals, and monitors progress throughout the year. 
Develops and maintains strong relationships and communication with stakeholders to understand their needs and provide regular updates.
Conducts competitive analysis, monitor industry trends, and follow mobile software and hardware companies to watch for innovation opportunities.
Develops a thorough understanding of our customers and how they will use a new mobile capabilities, features, or cross-channel services.
Participates in quarterly planning and REI’s product management community of practice.
Creates and manages the product backlog for projects and ongoing programs that supports annual business plans and business goals. 
Prioritizes and sequences product backlog according to business value, user input, and stakeholder needs. 
Drives the elaboration of epics and features into user stories.
Acts as the product owner for one or more agile sprint teams. 
Participates in the daily standups, sprint planning meetings, maturation sessions, and sprint reviews as well as retrospectives within assigned agile team.
Inspects the product progress at the end of every sprint and has the complete authority to accept or reject work done. 
Inspects and adapts product backlog each sprint and adjusts course based on customer needs and ROI.
Advocates, supports and contributes to ongoing improvement of agile/scrum practice.
Facilitates and leads collaborative cross-functional meetings to support and inform strategy and product roadmap.
Partners with 3rd party vendors to ensure they are meeting contractual obligations.

Bring your passion and expertise

5+ years or equivalent experience managing large to medium projects with both a business and a technology focus, leading product development and digital strategy.
Demonstrated competency with new and emerging cross-channel and web-based technologies, applications and trends.
Agile/Scrum team experience. 
Familiarity with the system scope and project objectives, as well as the role and function of each team member.
Experience developing products for a mobile customer.
Bachelor’s degree or equivalent training and experience. 
Excellent oral and written communication skills, including the ability to effectively present information to all levels of the organization including senior leadership.
Data driven analytical mindset, using data to make and support decisions.
Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals.
Flexible in one's viewpoints and positions in order to support the direction taken by others at REI.
Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
Consolidates information from various sources including feedback from others to reach sound decisions.
Obsessed with the customer experience, considers the ultimate impact of decisions and actions on internal and external customers.
Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work.
Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
Clearly conveys and accurately receives information by a variety of methods and in various situations.
Builds rapport with all kinds of people inside and outside the organization.
Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
Challenges the status quo, champions progress and influences others to evolve.

Why you'll love it here

Real. Alive. Connected. These are a few words that describe life at REI. Whether it’s in our careers or in the great outdoors, we aspire to adventure in all ways! At REI we value our customers; we work hard to earn our reputation for quality and integrity every day. Our commitment remains the same as when we started out in 1938: to inspire, educate and outfit for a lifetime of outdoor adventure. Join a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. Get ready to harness your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!


REI is proud to be an Equal Opportunity Employer.

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 22 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 150 retail locations (and growing), REI offers unique competitive benefits to its more than 13,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

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§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.