Senior Site Reliability Engineer


Posted Date
Job ID
Job Function
Information Technology
REI City
REI State
REI Location
Seattle HQ
Remote Eligible
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What's cool about this job

We currently have a unique opportunity for a Site Reliability Engineer who is passionate about their craft and wants to contribute to the success of our growing website. This job contributes to REI’s success by ensuring availability, performance, security and capacity for all the Co-op’s Digital offerings. With teams across the Co-op, we ensure applications and infrastructure are working seamlessly to create the best customer experience possible, while allowing for rapid innovation. A successful Site Reliability Engineer will possess both infrastructure and engineering skill sets, understand solution architecture, pipeline automation and can build and run new platforms and services. These areas are provided for their full lifecycle and must continuously improve to meet new requirements and priorities. The team manages its services like a product portfolio, supports the DevOps mindset of the Co-op, and drives the application development community to share and incorporate new concepts and technologies. You’ll collaborate with an existing mix of DevOps minded engineers and architects. You will have the flexibility to grow your skills and explore new technical challenges. 


As a Site Reliability Engineer you will be part of a team responsible for: 

  • Building monitoring tool and alerting capabilities. 
  • Building infrastructure and platform components. 
  • Consulting with engineering teams on Cloud engineering best practices. 
  • Site security, through collaboration and support from Security Engineering. 
  • Performance, load and stress testing all areas of our digital offerings.  
  • Providing guidance on cloud best practices, drawing on your expertise in various AWS services. 
  • Evangelizing SRE’s mission through consulting, teaching and guidance in REI’s engineering community. 
  • Assessing and determining root cause analysis of problems, turning them into opportunities to positively impact performance, reliability, and conversion.  
  • Assisting engineering teams with operational readiness activities and routine application heath analysis efforts.  
  • Advocating for the end customer and delivering a customer experience that exceeds expectations. 
Bring your passion and expertise

The ideal qualities you possess include:

  • Passion for coaching and mentoring other engineering teams with successful adoption of the SRE and DevOps mindsets.
  • Ability to provide technical guidance and training to junior team members.
  • Passion for automating software delivery.
  • Extensive experience with Agile, SCRUM and Kanban methodologies.  

Summary of Experience: 

  • Coding and Operations experience (5+ years combined) 
  • Designing, supporting and deploying all types of applications and tools (2+ years) 
  • Support of CI\CD Dev Tooling (2+ years) 
  • Operating complex, large-scale Enterprise applications or web sites (4+ years) 
  • Experience working in an environment that implemented Agile (2+ years) 
  • Ecommerce experience (2+ years) 


Required Knowledge, Skills, and Abilities: 

  • Continuous delivery tooling  
  • Cloud Experience, preferably with AWS & Terraform 
  • Security experience: Akamai CDN & Bot Manager 
  • Keen understanding of branching, versioning and release strategies 
  • Scripting languages, such as Python, Bash, Perl 
  • Infrastructure as code: Terraform 
  • Hands on experience with Jenkins and artifact repository (Nexus) administration 
  • Experience with automating software tests in a pipeline 
  • Proven experience with ELK stack, New Relic, Netdata, Graphite, Grafana  
  • Commercial retail website architecture  

As required by applicable Pay Transparency laws, REI provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. The salary range for this position may be lower or higher in different markets.

The pay for this role is: $75,000 to $147,500 per year  
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$75,000 to $147,500 per year
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§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.