Senior Software Engineer- Order Management System

Posted Date: Nov- 4-2021

Job ID: 21971

Job Type: Full Time

Job Function: Information Technology

City: Seattle

State: Washington

Store: Seattle HQ

Remote Eligible: Yes

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

We currently have an exciting opportunity to join our Order Management Systems team as a Senior Software Engineer. Members are at the heart of the Co-op, and this team works in systems across REI's digital landscape to elevate omni channel customer order and fulfilment experience. 

We are also responsible for empowering customers with real time inventory availability information , fulfilling products with accurate delivery/pickup dates while digitally shopping at REI. We are building a scalable foundation for future technology enhancements & differentiated Omni-Channel shopping experiences. We've set some lofty goals and the challenges that lie ahead are many and diverse but staying true to our values in action - "We go further together" "We hold ourself to a higher standards" and “ We strive for harmony in work & life”.

We invite you to join us on our journey. Bring your passion, curiosity and respect for your fellow humans and join a talented team focused on making our omni-channel order management be the best on the planet.


  • Analyzes, designs, develops, implements, documents and maintains applications systems, working on highly complex work tasks or project assignments.
  • Gathers, analyzes and translates business and non-functional requirements into a solution design. Leads meetings to define business requirements and technical solutions.  Manages tasks, estimates resources, establishes timelines and prioritizes work.
  • Designs, develops to specifications and maintains application code in accordance with the current development and project management methodologies and practices.
  • Manages work assignments according to current project methodologies or as directed.
  • Prepares required documentation for the portion of work assigned.
  • Consults with Quality Assurance and business analysts in the development and execution of test plans.
  • Formulates systems scope and objectives and resolves highly complex technical issues. 
  • Provides technical assistance and problem resolution for assigned systems. Leads resolution of production support problems in accordance with problem management policies and procedures. Leads resolution of production support incidents in accordance with incident management policies and procedures. Coordinates with vendors for problem resolution and change requests.
  • Provides leadership to ensure that applications changes follow change management policies and procedures.
  • Provides technical guidance to ensure that installed systems are working effectively and that proposed systems will meet organization’s future needs.
  • Prepares periodic and ad hoc status reports for each assignment for department manager and project manager.
  • Identifies and provides recommendations and champions system process improvements.  Ensures that improvements in and/or changes to operations are implemented and monitored to increase efficiency. 
  • Acts as a mentor and source for direction, training and guidance for less experienced departmental staff.
  • May conduct technical walkthroughs with software engineers to ensure technical feasibility and standards across departments.

Bring your passion and expertise

  • 5+ years engineering experience with large scale applications, specifically Sterling Order Management System
  • Strong experience in Java, Angular UI, Microservices, Customer, Store and Disturbed Order Management (COM, SOM, and DOM)
  • Experience designing, building, and delivering order management and fulfillment solutions using DevOps and continuous delivery principles 
  • A passion for jumping in, learning new stuff, and getting your hands dirty

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.