Senior Systems Engineer

Posted Date: Sep-12-2018

Job ID: 11902

Job Type: Full Time

Job Function: Information Technology

City: Kent

State: Washington

Store: Kent Headquarters

What's cool about this job

As a Senior Client Engineer, you’ll work closely with peer engineers, architects, and third party partners to help drive technical road-maps, standards and to provide tier 3 support. It is an exciting time to join REI! You’ll be on the ground floor defining and implementing our next generation client solutions to include, PC, mobility, wireless printing, etc.… in physical, virtual, and cloud based delivery models. We’ll look to you to develop, document and communicate best practices in a variety of areas including: PC & mobile device management, application distribution, version control, security patching and other compliance activities. You'll lead cross team collaborative efforts including peer engineers, architects, business users and third party partners. You’ll be able to grow your skills and explore new technologies as we continually evolve our people, process and technologies.

Bring your passion and expertise

Job Functions:

  • Interact with IT Vendors, Business Analysts and IT staff to identify and document requirements that will be used to produce client computing requirements
  • Design and set standards for client computing standards that include: desktops, laptops, tablets, virtual desktops, Windows Operating Systems, Office Productivity Suites, and other technologies to meet business needs
  • Participate in the administration of client management solutions: SCCM, Jamf, AirWatch, InTune
  • Develop and drive strategy for adopting and deploying new technologies
  • Proactive monitor desktop environment for standards compliance
  • Develop and maintain architecture and technical standards and procedures
  • Manage projects and associated budget as assigned
  • Learn new client computing technologies as they emerge to provide analysis of their potential impact to our business
  • Provide leadership and consulting on client computing devices
  • Partner with Purchasing and Asset Management for vendor management, vendor relations, contracts and software assurance
  • Collaborate and communicate client solution strategies, initiatives, and projects with appropriate IT staff


  • 5+ years of IT Client Engineering experience supporting Windows, MAC, iOS & Android OS’s in a distributed environment required
  • Demonstrate working knowledge and understanding of Personal Computing & MAC devices (desktops, laptops, tablets, virtual desktops)
  • Demonstrate working knowledge and understanding of current supported Windows & MAC Operating Systems, and Microsoft Office Suites (2013, 2016, Office 365) required
  • Experience with Microsoft System Center Configuration Manager (SCCM) and/or Jamf managing security patching, software packaging, testing, and software deployments desired
  • Solid understanding of mobile device management solutions for Android, iOS, and Windows
  • Solid understanding of core wired & wireless networking principles and technologies • Active Directory experience in creating, modifying and troubleshooting GPOs
  • Experience determining desktop computing solutions required
  • Experience working with IT vendors required
  • Experience managing projects and associated budget required
  • Experience with one or more of the following coding or scripting languages: PowerShell, Perl, Python, Java
  • Experience creating technical documentation and presentations required
  • Ability to participate in on-call rotation for 24x7 support
  • Self-starter with the ability to lead others and achieve results
  • Ability to work with minimal or no supervision
  • Strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills
  • Bachelor’s Degree in Computer Science, Information Systems or equivalent training and experience

Why you'll love it here

REI Information Technology is a team of creative and smart technologists who work in a collaborative environment to build business value through technology. And, we have the support of a great company to tackle some dynamic challenges that will keep REI relevant for years to come. If you have a passion for the outdoors and want to be a part of innovating retail technology, this job is for you.

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.