Senior UX Designer, Accessibility

Posted Date: Oct-14-2021

Job ID: 21555

Job Type: Full Time

Job Function: eCommerce / Online

City: Seattle

State: Washington

Store: Seattle HQ

Remote Eligible: Yes

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

REI is a different kind of company. As the nation’s largest consumer co-op, we put purpose before profits and act in the long-term interests of our members. We believe time outside is fundamental to a life well lived, and as a member of the UX team, you'll contribute to REI’s mission to connect every person to the power of the outdoors and engage them to protect it. Our designers strive to deliver customer-centric experiences that are inspiring, inclusive, human, purposeful & trustworthy. 

The Digital Platforms and CX Strategy team at REI is seeking a Senior Designer to lead design efforts on our accessibility product team. In this role, you will advocate, influence, and innovate across our digital experience community in service of accessible customer experiences that invite people of all abilities to experience the co-op’s wide variety of products, services, and initiatives. 

The ideal candidate has proven experience tackling ambiguous customer problems, implementing impactful experiences, and an exceptional ability to collaborate across teams and be hands-on in implementing the work. You will be expected to use a full range of product design, interaction design, and visual design skills in this role. You'll also have a voice in defining where your team will have most impact. We approach design holistically, strategically, and systematically, and we need an integrator who keeps information flowing up, down, and across the organization. 

Job Responsibilities 
• Lead design efforts for the accessibility team, including digital and enterprise-wide accessibility initiatives 
• Communicate the user experience at various stages of the design process by developing wireframes, flow diagrams, storyboards, mockups, and prototypes, as well as reviewing and annotating artifacts made by others for accessibility barriers, including recommending changes to the Cedar digital design system to make our digital experiences more inclusive 
• Undertake research activities to understand current internal and external customers' needs, attitudes, emotions, and behaviors and apply a data-driven approach to define experience which integrate user feedback and business requirements 
• Advocate for the prioritization of accessibility-centered changes, refinements, and improvements and present concepts, proposals, and updates to cross-functional partners and executive stakeholders 
• Support a team of accessibility champions in design roles across the organization 
• Act as the public face of inclusive design at REI by showcasing thought leadership in blog posts, conference talks

Bring your passion and expertise

Minimum Qualifications 
• The typical candidate will have 6+ years of experience as a designer, interaction designer, information architect, service designer or similar 
• Significant experience with inclusive design practices and accessibility standards, including WCAG 2.1 
• Experience leading product direction and strategic thinking 
• Adept at utilizing design systems, best practices, accessibility guidelines, and human-centered design methodologies 
• Experience working collaboratively with UX, product managers, and engineers 
• Ability to communicate complex concepts clearly and persuasively to different audiences 
• Excellent communication, facilitation, and presentation skills 
• A portfolio demonstrating excellent UX design skills for solving complex problems with clear results 

Preferred Qualifications 
• Relentless attention to detail and drive to solve challenging problems 
• Proficiency in tools like Sketch, Figma, etc., to create user interfaces 
• Strong ability to define, plan and lead projects with little supervision 
• CPACC and/or WAS certification


At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.