UX Designer, SEO

Posted Date: Sep-29-2021

Job ID: 21552

Job Type: Full Time

Job Function: eCommerce / Online

City: Seattle

State: Washington

Store: Seattle HQ

Remote Eligible: Yes

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

REI is a different kind of company. As the nation’s largest consumer co-op, we put purpose before profits and act in the long-term interests of our members. We believe time outside is fundamental to a life well lived, and as a member of the UX team, you'll contribute to REI’s mission to connect every person to the power of the outdoors and engage them to protect it. Our designers strive to deliver customer-centric experiences that are inspiring, inclusive, human, purposeful & trustworthy. 

The Digital Platforms group at REI is seeking UX designer to join the SEO team. In this role, you’ll apply customer discovery, UX best practices, and competitive analysis to designing digital experiences that help people find the best products, information, and services to fit their needs. You’ll design numerous first-touch points for traffic entering REI.com and will help shape the REI website first impression for customers. Along with iterations of the current product catalog, you’ll have the chance to take products and features from concept to functional with support of a complete agile team. The ideal candidate has proven experience tackling ambiguous customer problems, implementing impactful experiences, and an exceptional ability to collaborate across teams and be hands-on in implementing the work. 

Job Responsibilities 
  • Create solutions that scale using multiple tools to communicate your ideas such as journey maps, user flows, task analysis, competitive audits, storyboards, wireframes, prototypes, mockups, pattern systems and design specifications 
  • Leverage and contribute to REI's brand and design systems 
  • Identify and prioritize UX-driven improvements to continuously elevate the platform experience in context of business and user goals 
  • Present your work and communicate design decisions in clear and compelling ways at various stages of the design process 
  • Work collaboratively with peers, product managers, engineers, and cross-functional stakeholders to iterate and deliver intuitive user experiences 
  • Leverage quantitative and qualitative data to inform the creation of inclusive solutions for complex problems 

Bring your passion and expertise

Minimum Qualifications 
This is a mid-level role. A typical applicant has around 3 years of experience in UX design and: 
  • A strong knowledge of UX deliverables such as site maps, wireframes, flow charts, functional specifications
  • Is comfortable with qualitative research methods, especially usability testing 
  • A proven ability to work collaboratively with multi-disciplinary teams to promote open communication and teamwork 
  • Strong ability to present your work and communicate design decisions in clear and compelling ways at various stages of the design process 

Preferred Qualifications 
  • Experience in eCommerce 
  • Experience designing features, services or platforms that are leveraged by other teams within the organization 
  • Experience with A/B testing, site analytics, and other quantitative measures of customer experience 
  • Experience collaborating with offshore teams 
  • Familiarity with agile methodology and process 
  • A degree or equivalent in a related discipline: information architecture, interaction or interface design, human-computer interaction

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.