UX Writer, Digital Design Systems

Posted Date: Sep-28-2021

Job ID: 21554

Job Type: Full Time

Job Function: eCommerce / Online

City: Seattle

State: Washington

Store: Seattle HQ

Remote Eligible: Yes

Please visit the Covid-19 Hiring Updates before applying

What's cool about this job

REI is a different kind of company. As the nation’s largest consumer co-op, we put purpose before profits and act in the long-term interests of our members. We believe time outside is fundamental to a life well lived, and as a member of the UX team, you'll contribute to REI’s mission to connect every person to the power of the outdoors and engage them protect it. Our designers strive to deliver customer-centric experiences that are inspiring, inclusive, human, purposeful & trustworthy. 

The Digital Platforms group at REI is seeking a Sr. UX Writer to join the digital design system team. "In this role, you'll support our designers and developers and help them create accessible, cohesive, and brand-appropriate customer experiences across all our digital touchpoints 

We're looking for someone collaborative, self-motivated, and proactive to promote, embody and propagate content design best practices to craft more usable products. You will help to create sense from ambiguous and complex topics to provide cohesive, engaging, and informative content for internal design and development teams. 

Job Responsibilities 
• Write design system documentation and review contributions for consistency and clarity 
• Conduct content and/or audience testing and research and use feedback to guide recommendations and content decisions 
• Help define standards and drive adherence to UX writing best practices 
• Collaborate with design and engineering to deliver and optimize system documentation 
• Partner with other writers to drive editorial style and standards across our design language's ecosystem

Bring your passion and expertise

Minimum Qualifications 
• For this role, typical applicants will have at least four years of relevant experience in UX writing, technical writing, or product documentation 
• Strong communication, active listening, and problem-solving skills 
• Experience writing user interface copy for web and native mobile platforms 
• A demonstrated ability to write in a manner that's clear, concise, and on-brand Preferred 

• Experience creating and maintaining systems of design guidance 
• A web-based portfolio of impactful, relevant work 
• Experience working within a CMS: Wordpress, Github, or similar 
• A formal UX design background or working knowledge of the design process 
• Strong knowledge of digital and/or physical accessibility and desire to educate others 
• Familiarity with screen readers and universal accessibility guidelines


At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.