Web Production Manager


Posted Date
Job ID
Job Function
REI City
REI State
REI Location
Seattle HQ
Remote Eligible
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What's cool about this job
REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.

The Web Production Manager contributes to REI’s success by leading a team of Web Producers while supporting REI’s digital content publishing operations.  The Web Production Manager will lead and manage the work of a team whose responsibilities include authoring, scheduling, and launching content across REI’s various ecosystems (Gear and Apparel, Experiences, Classes and Events).  With this newly developed cross-functional team of Web Producers, you will be responsible for identifying areas of efficiency and process streamlining as well as developing standards to be used across your team’s area of responsibility. This role has a direct impact on the digital customer experience and works closely with internal partners within Site Marketing, Digital Merchandising, Product Management, SEO and Front-end developers who all have an aligned goal of delighting the customer who engages with our content.  The ideal candidate has experience with Web production and content authoring including HTML, CSS, and JavaScript as well as publishing and CMS tools and is passionate about enabling a life outdoors.

  • Manages deadlines and project details through regular and ongoing communication with digital partners
  • Responsible for supporting eCommerce/Web Producers and contractors as needed.
  • Employs technical skills and knowledge to develop and drive governance, accuracy, and consistency within your team’s operations across REI’s digital ecosystem
  • Works closely with online designers and copywriters to ensure designs and layouts are supported as expected with existing templates and components.
  • Troubleshoots technical problems associated with assigned site areas.
  • Represents eCommerce/Digital Production teams in project-based meetings.
  • Helps maintain consistency with Site Marketing content by adhering to style and format guidelines.
  • Serves as the lead between digital, Information Technology (IT) and contractors for some online jobs.
  • Stays apprised of changing front-end coding options and techniques.
Bring your passion and expertise
  • 7+ years’ experience within Content production or related field
  • 5+ years’ experience working with web content management systems
  • 2+ years’ experience in hand coding, proofing and troubleshooting standards-compliant HTML, CSS and JavaScript.
  • 2+ years’ experience managing others
  • Experience working on large eCommerce websites with many interconnected systems.
  • Experience ensuring WCAG compliance
  • Experienced in current Adobe Creative Suite including InDesign, Acrobat, Photoshop, and Illustrator.
  • Familiarity with modern JavaScript frameworks such as Vue or React, and interacting with REST API’s and JSON
  • Proven ability to troubleshoot each project to identify and find innovative solutions to remedy potential production issues.
  • Demonstrated management, coaching and development skills
  • Proven ability to work on multiple tasks simultaneously, utilizing strong and effective communication skills while working in a team-oriented environment.
  • Excellent attention to detail, follow through, and commitment to quality.
  • Ability to work flexible schedules to meet deadlines.
  • Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals.
  • Flexible in one's viewpoints and positions to support the direction taken by others at REI.
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
  • Consolidates information from various sources including feedback from others to reach sound decisions.
  • Considers the ultimate impact of decisions and actions on internal and external customers.
  • Works smart by setting effective work goals, establishing priorities, and planning well to produce quality work.
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
  • Challenges the status quo, champions change and influences others to change.

REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.

As required by applicable Pay Transparency laws, REI provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. The salary range for this position may be lower or higher in different markets.

The pay for this role is: $75,000 to $147,500 per year  
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$75,000 to $147,500 per year
ARTICLE 23-A, Section 753

§753. Factors to be considered concerning a previous criminal conviction; presumption.

1. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall consider the following factors:

(a) The public policy of this state, as expressed in this act, to encourage the licensure and employment of persons previously convicted of one or more criminal offenses.

(b) The specific duties and responsibilities necessarily related to the license or employment sought or held by the person.

(c) The bearing, if any, the criminal offense or offenses for which the person was previously convicted will have on his fitness or ability to perform one or more such duties or responsibilities.

(d) The time which has elapsed since the occurrence of the criminal offense or offenses.

(e) The age of the person at the time of occurrence of the criminal offense or offenses.

(f) The seriousness of the offense or offenses.

(g) Any information produced by the person, or produced on his behalf, in regard to his rehabilitation and good conduct.

(h) The legitimate interest of the public agency or private employer in protecting property, and the safety and welfare of specific individuals or the general public.

2. In making a determination pursuant to section seven hundred fifty-two of this chapter, the public agency or private employer shall also give consideration to a certificate of relief from disabilities or a certificate of good conduct issued to the applicant, which certificate shall create a presumption of rehabilitation in regard to the offense or offenses specified therein.