Do you provide excellent service and sales help to customers? Love to talk about outdoor adventures? This is the role for you! AVAILABILITY REQUIREMENTS:
- Flexibility is key. Plan on 5 hour to 8 hour shifts. Weekend availability is a must.
- Part time positions generally offer 15-32 hours a week, with an opportunity for up to 40 during peak times.
Each Contact Center teammate is assigned a schedule block where they will assigned their shifts. We have 6 different blocks and we do our best to match up your assigned bock to your availability and preference. Teammates are only assigned shifts within their block, unless special arrangements are made with the supervisor team. Please see our available block schedules below:
- Block 1: 5:00am - 1:30pm
- Block 2: 6:00am - 2:30pm
- Block 3: 7:00am - 3:30pm
- Block 4: 9:00am - 5:30pm
- Block 5: 12:30pm - 9:00pm
- Block 6: 1:30pm - 10:00pm
- Class 1 Training Dates
- 9/28/17: Orientation, 10:00am - 3:00pm
- 10/2/17 - 10/6/17: Training Week #1, 7:00am - 1:00pm
- 10/9/17 - 10/13/17: Training Week #2, 7:00am - 1:00pm
- 10/16/17 - 10/18-17: Training Week #3, 7:00am - 12:30pm
- 9/29/17: Orientation, 10:00am - 3:00pm
- 10/2/17: Training Week #1, 2:00pm - 8:00pm
- 10/9/17 - 10/13/17: Training Week #2, 2:00pm - 8:00pm
- 10/16/17 - 10/18/17: Training Week #3, 2:00pm - 7:30pm
- Class 3 Training Dates
- 10/19/17: Orientation, 10:00am - 3:00pm
- 10/23/17 - 10/27/17: Training Week #1, 7:00am - 1:00pm
- 10/30/17 - 11/3/17: Training Week #2, 7:00am - 1:00pm
- 11/6/17 - 11/8/17: Training Week #3, 7:00am - 12:30pm
- 10/20/17: Orientation, 10:00am - 3:00pm
- 10/23/17 - 10/27/17: Training Week #1, 2:00pm - 8:00pm
- 10/30/17 - 11/3/17: Training Week #2, 2:00pm - 8:00pm
- 11/6/17 - 11/8/17: Training Week #3, 2:00pm - 7:30pm
- This position starts at $14.00 per hour.
- We offer generous discounts! 50% off regular priced REI branded gear and apparel. 30% off vendor merchandise. 10% off sale items. All that, plus FREE GEAR RENTAL!
- Apply for the role online.
- Complete our candidate questionnaire.
- Complete an online assessment of your data entry, typing, and customer service skills.
- Complete a Video Interview.
- You’ll be contacted with our hiring decision.
About Video Interviewing… Your resume or application may not tell your whole story. With a video interview, you have the opportunity to tell us more about yourself and why you want to work for REI.
Here’s a preview of what to expect in a video interview.If you are unable to complete a video interview, let us know: SCShiring@rei.com
- Only 15 minutes in length and the flexibility to interview on your own time!
- You can interview on your smart phone, tablet, or computer with webcam.